Dennis D. Degenhardt, recently retired CEO of Glacier Hills CU, was recognized by CU*Answers as the 13th recipient of the Robert H. Mackay award at the 2017 CU*Answers Leadership Conference held on June 21st in Grand Rapids. Recently retired as CEO of Glacier Hills CU in West Bend, Wisconsin, Degenhardt devoted 39 years to the…
At its 2017 Leadership Conference on June 21st, CU*Answers recognized Honor Credit Union as the winner of the 7th annual “Spirit of CU*Answers” award for their work on business intelligence and data analytics. Honor CU, a $753M CU serving 65,000 members throughout Michigan, has a Business Intelligence team comprising five full-time professionals who are focused…
At the CU*Answers 2017 Annual Leadership Conference held on June 21st in Grand Rapids, Michigan, AAA Federal Credit Union of South Bend, Indiana, was the winner of a drawing to receive the grand prize, valued at over $1,200. The 3-foot wide, three-dimensional vinyl-and-Plexiglas sign, designed for display in a credit union lobby, declared this year’s…
CU*Answers, a 100% credit union-owned CUSO, held their 2017 Annual Leadership Conference and Stockholders Meeting on June 21st at the J.W. Marriott Hotel in Grand Rapids, Michigan. The event brought together credit union leadership from across the country for a briefing on the organization’s overall direction and major projects for the coming year. This year’s…
CU*Answers, a 100% credit union-owned cooperative, announced today that two credit union CEOs were chosen by their peers to serve a three-year term on the CUSO’s Board of Directors, during elections held at the 2017 Annual Stockholders meeting held on Wednesday, June 21, 2017. Incumbents Vickie Schmitzer, CEO of Frankenmuth Credit Union in Frankenmuth, Michigan,…
CU*Answers, a 100% credit union-owned cooperative CUSO, announced the new Asterisk Intelligence team at its Annual Leadership Conference in Grand Rapids, Michigan, last week. The CUSO is reorganizing its internal analytics experts into a team that will focus on two major projects: data analytics and data warehousing for credit unions. The Asterisk Intelligence team joins…
CU*Answers once again increased their collections portfolio with another client added on. “We do mostly high volume calls for the clients like early stage delinquency, generally 15-90 days delinquent,” said Jerry Collins, manager of the Lender*VP Collections team. “This allows the credit union to concentrate on the more seriously delinquent accounts. When they do gets…
In the spirit of CUSO collaboration, eDOC Innovations and CU*Answers walked for charity in a five-week step challenge culminating in June. Together, staff members from both CUSOs walked more than ten million steps, or five thousand miles, and raised $785 for the US Committee for Refugees and Immigrants (USCRI) in Vermont. Tristan Kiel, software developer…
CU*Answers, a 100% credit union-owned CUSO, hosted their 26th Annual Golf Outing at Saskatoon Golf Course in Alto, MI, on June 22. The event concluded the CUSO’s week long events during the Leadership Conference Week. The conclusion of the week was welcomed with sunshine and warm weather for the clients, owners, vendors, and staff participating…
West Michigan-based cooperative CUSO, CU*Answers, sends out its congratulations to clients Frankenmuth Credit Union, Safe Harbor Credit Union, Alpena Alcona Area Credit Union, and Washtenaw Federal Credit Union who were recently honored at the 2017 MCUL Awards Breakfast held during the Michigan Credit Union League’s Annual Convention and Exposition. The four credit unions are on…