Starting Thursday, February 1, credit unions who purchased the CU*Answers Cooperative Campaign (individually or as a whole year) launched the second of twelve creative campaigns. February’s campaign features a Refer a Friend incentive that the credit unions can link to a page of their choice. Banners included in the monthly campaign are sized for website,…
The Lender*VP Forms team announced that it will review and consult with credit unions on their forms to see if there’s any way to make them more efficient. The goal is to pull in or pre-populate as much information from the system as possible, to keep the amount of manual entry on the end-user as…
Asterisk Intelligence, a division of CU*Answers focused on data analytics, is beginning a new, free webinar series, Data Watch. This new series will spotlight recent data trends or insights seen by Asterisk Intelligence as they work with credit unions. The first session will be February 16, 2018 from 2:30pm – 3:00pm EST, with following session…
West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that the custom training offering released in 2015 has now been deployed to eleven of their clients. “The CU*BASE Custom Training Edition (CTE) is a copy of the credit union’s live data, copied over to a training environment,” said Laura Welch-Vilker, VP of Client Services &…
West-Michigan based cooperative CUSO, CU*Answers, announced that it is continuing to test its remote support capabilities with the addition of another team member. VP of Client Services & Education Laura Welch-Vilker said: “Currently we have one individual working out of Muskegon, and now we have another team member working out of Florida. CU*Answers has worked…
Liberty Lake-based core data processor, CU*NorthWest, announced that Chula Vista City Employees Credit Union of Chula Vista, CA, successfully converted to the CU*BASE® data processing system in February. The credit union represents 575 members and $2.83 million in assets. Chula Vista City Employees Credit Union is looking forward to be able to offer its members…
Each year CU*Answers holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially opened the nomination process for their 2018 annual stockholder election that will occur on Wednesday, June 27th. The meeting will take place at the JW Marriott in Grand Rapids, Michigan, in conjunction…
On January 30, 2018, CU*Answers presented a complimentary web-based educational course for credit unions on developing, implementing and testing their Incident Response Program, centered around a strong Incident Response Team (IRT). “The first step in building your Incident Response Team is to take an inventory of the skills and experience you already have at the…
North Central Area Credit Union (NCACU) unveiled a new website to members. It features a modern, colorful design with a home page that hits important marketing messages and quick access to likely needs of visitors. The marketing aspects include rotating banners offering specific deals, prominent rate display and an apply for a loan button. Features…
PrimeSource Credit Union recently launched a new website. The new design is responsive and has many great features such as featured rates, shared branching/ATM search, news & events, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device – large or small. By…