CU*Answers has completed their upgrade of the SonicWALL Global Management System (SGMS). This system is used to manage over 450 SonicWALL devices for CU*Answers and CU*Answers Network Services managed clients. The new version of SGMS brings support for the latest features available in SonicOS 6.2.6 including Capture Advanced Threat Protection and Content Filtering Service 4.0.…
CU*Answers Network Services and First Financial CU of Skokie, Illinois, recently hosted the fifth meeting of the CUSO technology users group. The group is for credit union technology professionals on the CU*BASE® platform and provides an open forum for the discussion and research of technology topics facing senior tech leaders in the credit union vertical.…
AdvantageCIO, a virtual CIO consulting service of CU*Answers, announced today that it is providing strategic technology planning services to credit unions. The service is designed to ensure that credit union technology and cybersecurity needs are properly identified and aligned with the credit union’s business plan and budget. Included in the service is a planning session…
For the first time ever, CU*Answers Network Services participated in overlapping production activations of redundant core data processing solutions for both CU*Answers and Site-Four, a technology CUSO which hosts core production services for the CU*NorthWest and CU*SOUTH CUSOs. These events involved the activation of high-availability data centers and the rollover of production processing between centers…
Brewery Credit Union, based in Milwaukee, Wisconsin, has chosen CU*Answers Network Services (CNS) as their managed technology partner, utilizing the Complete Care management services offering. The Complete Care service is specifically focused on the unique needs of credit unions and encompasses both day to day operational and strategic IT needs into a single unified technology…
CU*Answers, a West Michigan-based core data processor, has moved its IBM i High Availability (HA) computer from Michigan to the facilities of partner CUSO Site-Four in South Dakota. For years, CU*Answers has had primary server facilities in Grand Rapids, Michigan, with its HA back up servers in Muskegon, Michigan. Dave Wordhouse, CU*Answers VP of Network…
CU*Answers Network Services recently concluded its 3rd IT Boot Camp at CU*Answers corporate headquarters. “Our 3rd boot camp brought some fresh faces from client credit unions to CU*Answers,” said Richard Hackler, CNS Manager of Client Support and Operations. “The sessions both had full attendance and great interactions among participants and presenters.” “We worked through several…
CU*Answers Network Services has announced its third follow up to the popular IT Boot Camp series at CU*Answers corporate headquarters this spring. “The new spring session will bring some fresh content on some very relevant subjects, including Windows 10, Office 365 and several other new courses,” said Richard Hackler, CNS Manager of Client Support and…
CU*Answers Network Services (CNS) today announced a special upgrade program to address the announced Cisco end-of-life for 2800 series of network routers. The program includes special pricing and a trade in credit towards replacement routers. Cisco has announced that the 2800-series of routers will reach end-of-life and will no longer be supported by Cisco as…
CU*Answers Network Services announced today the general availability of the DataBP Generation 3 backup solution. This latest generation builds upon the success and durability of previous solutions by improving reliability and simplifying operations. Built on the latest technology from backup industry leader Veeam™, the DataBP Gen 3 appliance backs up virtual systems automatically using military…