Network Services, a division of CU*Answers, is pleased to announce the launch of its new client-facing ticketing portal. ConnectWise, the ticketing service utilized by Network Services released an updated user interface with added features and security.

After review, Network Services determined it was in the best interests of both external and internal users to migrate. Following a six-month testing period and select client involvement, the portal was officially launched to all users on June 8th, 2022.

In transitioning, CNS has improved the overall access, usability, and security of its ticketing system.