Newrizons Federal Credit Union, based in Hoquiam, WA has become the latest stockholder of CU*NorthWest. With over 1300 members, the $9.8M credit union is the 16th owner of the 100% credit union owned CUSO. Ynette Gibbs, CEO of Newrizons FCU attributes much of their success to CU*NorthWest. “Newrizons is thriving. We’ve had phenomenal membership growth…
eDOC Innovations is excited to announce the launch of the all new eDOC Mobile app for your smartphone. The app is now available in the Google Play Marketplace and iTunes App Store. The eDOC Mobile app offers information and resources to clients and credit unions who are interested in learning more about eDOC Innovation’s core image processing…
West Michigan-based data processor, CU*Answers, recently announced its plans to invigorate programs specifically designed for the credit union’s management staff. Management Dashboard Tools on the core platform CU*BASE® include a new series of dashboard reports which credit union management teams will be able to use for forecasting and data analytics. A CU*Answers spokesperson stated, “The…
CU*Answers, the 100% credit union-owned, cooperative CUSO headquartered in Grand Rapids, Michigan, announced that in the 13.0 release of its CU*BASE® core data processing software, it has consolidated four previous online member request screens into a single, searchable screen. Previously, staff would have to work through online banking contact requests, email changes, personal information changes,…
CU*Answers, the 100% credit union-owned CUSO, is extremely proud to announce it has gone over twenty months with 100% scheduled uptime for its iSeries server as well as server-based systems such as It’s Me 247 online banking and CU*Talk audio banking. Does 24 by 7 really mean 24 hours every day and 7 days a…
CU*Answers, the West Michigan-based core data processor, recently announced that it has teamed up with MoneyDesktop to offer members Personal Financial Management (PFM)Tools directly within It’s Me 247. Using these tools, members can aggregate and track their finances across all of their financial institutions to better manage their money. “CU*Answers provides credit unions the opportunity to remain…
In October 2012 when the NCUA announced the loan delinquency reporting change from months to days, CU*Answers, the 100% credit union-owned cooperative CUSO, started planning and preparing for the necessary updates to our software tool CU*BASE®. Implemented with the April 2013 software release, our system now calculates the actual number of days delinquent and reports…
CU*NorthWest and CU*SOUTH announced a unique new partnership model focused on collaboration in the delivery of Client Services to over 50 credit unions using the CU*BASE® core software platform. “This is an exciting adventure for our firms,” said Greg Smith, President and CEO of CU*NorthWest. “We both started out building a new kind of business…
CU*NorthWest, a credit union-owned CUSO, has promoted Kylie Trout to Manager of Service and Delivery. Trout has been a client service representative at the data processing company for three years and takes on the new role as the company grows and takes on new projects. She will manage a pool of resources both local and…
CU*NorthWest, a cooperative data processing CUSO, announced it has shipped a new Grand Opening Kit to all CU*NorthWest data processing clients at no cost. The kits provide inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform and It’s Me 247 online banking. The new Grand Opening Kit will…