Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it has completed a two-week engagement that provided Battle Creek, Michigan-based Post Community Credit Union with inbound member service assistance from its Xtension Contact Center. The credit union enlisted the CUSO to help field inbound member service calls while its internal teams focused on…
In late November, the SRS Bookkeeping team from Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it would provide free assistance with year-end tasks to any credit union utilizing CU*BASE®, the core data processing suite deployed by sister CUSOs CU*Answers, CU*Northwest and CU*SOUTH. Upon completion of the projects, Xtend announced that a…
CU*NorthWest and Xtend Inc. (headquartered in Grand Rapids, MI), both Cooperative CUSOs within the cuasterisk.com network, are working together to better serve their clients. As part of a recent facilities expansion, CU*NorthWest expanded capacity to not only increase internal operations, but to host Xtend resources at its Liberty Lake, Washington location. The first Xtend service…
CU*Answers, the cooperative core processing CUSO, reported a record number of entries were submitted to their 7th Annual Video Contest. The entries from client credit unions staff totaled 23 for the Best Video Script idea and 10 for the Best 30-second Spot idea. The theme for this year’s contest is “Walking in your Member’s shoes”.…
CU*NorthWest, a 100% credit union owned cooperative CUSO has set the new price for an ownership share at $62,500.00. Each year the CU*NorthWest board of directors establishes the new stock price based on the audited financials from the prior fiscal year. Todd Powell, CEO of Spokane Firefighter Credit union and chairman of the board stated,…
Ravalli County and Bitterroot Community Federal Credit Unions have each signed 5 year contracts to use the core processing solution CU*BASE® GOLD. They will be the first Montana-based credit unions to utilize CU*NorthWest’s core processing product, CU*BASE. “We are excited to work with Ravalli County and Bitterroot Community FCU’s”, said Greg Smith, CU*NorthWest CEO, “both…
Ravalli County Federal Credit Union has becomes the latest client to purchase stock at CU*NorthWest. They are the 19th credit union owner of CU*NorthWest and the first Montana-based credit union owner at CU*NorthWest. “Our cooperative business model allows for an equal opportunity for ownership and voice, irrespective of member or asset size”, says Greg Smith,…
CU*NorthWest will participate in an annual user group event in Southern Californina to be held February 12th and hosted by RAFE Federal Credit Union. The event draws over 90% participation by California credit unions using the CU*BASE® GOLD core processing solution offered by CU*NorthWest. This annual event is a combination of user peer interaction with…
CU*Answers, the 100% credit union-owned cooperative CUSO, has announced that the deadline for its 7th Annual CU*Answers Video Contest has almost arrived, and all entries must be submitted by February 1. The video contest awards credit unions and their employees $1,500 for the categories of Best Video Idea and Best 30-Second Spot Idea. This year’s…
CU*Answers, the 100% owned cooperative CUSO is providing warm hospitality amongst the arctic winter weather that has hit the Mid-West. Although, some meetings have been cancelled due to treacherous roads, other clients and staff have been able to have meetings as usual. CU*Answers has meeting rooms that are accompanied by a staff that is willing…