CU*Answers, the 100% owned CUSO, hosted their Annual Board Planning Session in Chicago, IL at the JW Marriott from August 19-20, 2014. This event is held each year in conjunction with the August Board of Directors meeting. The Executive Council and Board of Directors discussed the business plan, strategic technology plan, and budget for 2015.…
CU*Answers, West Michigan-based core processing CUSO, held its 1st Blood Drive with Michigan Blood today with an overwhelming success. Communi7y Crew team member, Melissa Fulgenzi, was the chairperson for the event. Melissa Fulgenzi is a Conversion Coordinator with the Conversions team at CU*Answers. “We were able to fill all of our donation appointments with great…
Chatter Yak!, the Oshkosh, Wisconsin based CUSO specializing in marketing, social media, website development and branding announces an exciting new product offering known as Social Media Chats. Social Media Chats have been created by Chatter Yak to navigate the ever-changing often uncharted waters of social media. Social Media Chats are live webinars designed for credit unions of…
The Lender*VP Collections team at West Michigan-based core processor CU*Answers, has added yet another credit union that brings their total client list to 15. Horizon Utah Federal Credit Union has joined them in the quest for a better delinquency ratio. The 118 million dollar credit union based in Farmington, Utah, has over 11,000 members. This…
Family First Federal Credit Union (FCU), based in Great Falls, MT, is now using CheckLogic Branch to enhance their check processing strategy. CheckLogic Branch is eDOC Innovations’ premier solution for electronic check exchange with your clearing house. Family First FCU‘s branches now can complete their check processing needs electronically and administrators can view all branch…
SB Community Federal Credit Union, located in Muskegon, Michigan, is putting an NCUA New Product/Service Grant to work to implement an online imaging solution from CU*Answers. They received the grant as a part of the 2014 OSCUI NCUA Grant Program. SBFCU will be going greener, saving money, and will be better serving members through this…
CU*Answers, the West Michigan-based core data processor, announced that it has completed implementation of CU*BASE® GOLD Optimized Automation Suite for Ripco Credit Union (Rhinelander, WI). This product allows Ripco CU, a self-processing client, to run their nightly processes in an automated environment later in the evening when there is less member activity. The tools included…
CU*Answers production operator Dave Ambrose, who announced his retirement in March of this year, worked his final shift on 7/31/14. Dave has been a valued member of the Production Center team for twenty years. His expertise in business processing and his IBM system knowledge have been valuable assets to our operations and he will be…
AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, is in the beginning stages of a campaign to fight elder abuse. Their first step in the fight is dedicating their ninth edition of Network Compliance Teacher to elder abuse. “We had an enormous response from our clients when we sent out the…
eDOC Innovations joined credit unions and industry suppliers from Michigan for the Team One Donald Pilon Commemorative Golf Outing, held July 18, 2014 at the Fortress Golf Course, in Frankenmuth, MI. The charity golf outing is an annual event to benefit the American Cancer Society. Kim Scofield, Marketing Specialist at Team One Credit Union, commented,…