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  • Ripco CU Automates Nightly Processing

    CU*Answers, the West Michigan-based core data processor, announced that it has completed implementation of CU*BASE® GOLD Optimized Automation Suite for Ripco Credit Union (Rhinelander, WI). This product allows Ripco CU, a self-processing client, to run their nightly processes in an automated environment later in the evening when there is less member activity. The tools included…

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  • CU*Answers Says Farewell to Dave Ambrose

    CU*Answers production operator Dave Ambrose, who announced his retirement in March of this year, worked his final shift on 7/31/14. Dave has been a valued member of the Production Center team for twenty years.  His expertise in business processing and his IBM system knowledge have been valuable assets to our operations and he will be…

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  • AuditLink Fights Against Elder Abuse

    AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, is in the beginning stages of a campaign to fight elder abuse. Their first step in the fight is dedicating their ninth edition of Network Compliance Teacher to elder abuse. “We had an enormous response from our clients when we sent out the…

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  • Just Turn It On!

    CU*Answers is now offering a “Just Turn It On” program for 247 Lender, their Automated Decision Model.  The project is a partnership with the credit union with a Lender*VP Account Executive acting as the Project Manager bringing the product to production. That loan manager assumes the configuration, training and meeting responsibilities.  This allows the loan…

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  • CU*Answers Announces all Clients will be Using Online ATM/Debit Platform processing by the end of October 2014

    The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce that by the end of October, all CU*Answers credit unions will have moved from a batch ATM/Debit processing platform to Online processing platforms. “The calendar for 2014 includes moving our remaining clients to an online ATM/Debit processing platform”, states Heather French, SettleMINT Account Executive. Heather…

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  • FraudNet Catches $208,592.99 Potential Fraud

    CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions.  The great advantage of this system is that it detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post.  FraudNet™ is a fraud prevention software…

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  • FraudNet Catches $171,378.11 Potential Fraud

    CU*Answers, the West-Michigan based cooperative CUSO, offers a free fraud detection service that detects potential fraudulent activity over all scheduled bill pay transactions.  The great advantage of this system is that it detects suspicious activity prior to it happening and stops the transaction before it is scheduled to post.  FraudNet™ is a fraud prevention software…

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  • Network Services Announces New RMM Offering for Managed Services Clients

    CU*Answers Network Services, a leading provider of managed network services, today announced that it is launching a new Remote Monitoring and Management (RMM) software solution for managed clients that provides real-time visibility into critical networks, systems and services. The new solution is powered through a partnership with Kaseya, the leading provider of cloud-based IT management…

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