Rising to the occasion, eDOC Innovations employees braved themselves to be drenched with biting cold, icy water after being dared by CUSO partner CU*Answers to accept the ALS Ice Bucket Challenge. Raising $150 for the association, eDOC Innovations countered the challenge to three other industry partners: Digital Mailer, Cachet Financial Solutions, and the Association of…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it had recently added another credit union owner. This newest investor is Chief Financial Federal Credit Union, located in Pontiac, MI ($131M assets, 23,000 members). Scott Page, CU*Answers EVP said, “Chief Financial Federal Credit Union marks the 126th CU*Answers owner, with eight new owners already added…
CU*Answers, a credit union-owned core processor, is happy to announce it is adding the ability to generate Automated Non-Return notices for joint owners in its upcoming CU*BASE® 14.2 software release. In the past, CU*BASE only generated an Automated Non-Return (ANR) notice for the primary member. With joint owners sometimes living at a different address, this…
CU*Answers, a 100% credit union-owned core processor, announced it will be deploying its latest software upgrade to its flagship data processing software CU*BASE®. The 14.2 software upgrade will be sent to all online (service bureau) clients on September 14th and to in-house clients on September 15th & 16th. This release gives added benefits to almost…
CU*Answers, West Michigan-based cooperative CUSO, has already geared up for the 2014 credit union tradeshow season by attending the Illinois, Minnesota, Ohio, and Wisconsin annual credit union conventions. The CUSO is now preparing for the Iowa Annual Credit Union League convention on September 17–19 in Dubuque. Mike Gruber, a regional sales representative for CU*Answers will…
CU*Answers, the 100% credit union-owned, data processing CUSO announced its upcoming Tricks of the Trade webinar for September. This month’s webinar focuses on the tools that credit unions can use to drive e-statement and e-notice enrollment to its members, as well as how to upload files directly into the core software. All of the tools…
West Michigan-based cooperative CUSO, CU*Answers, is enhancing its CU*BASE® core platform by providing a better overview of loan underwriting activity. The lending queue within CU*BASE currently provides an at-a-glance overview of underwriting activity for all pending applications, with the ability to see a basic breakdown of all underwriting codes. With the upcoming 14.2 CU*BASE release,…
CU*Answers recently announced that as part of its upcoming CU*BASE release it has included a new statement reconciliation and analysis tool for credit unions to instantly review their member statement and e-statement activity. The West Michigan-based CUSO said this newest dashboard was developed as the result of direct input from clients looking for a better…
The CU*Answers Production Team has implemented a new share draft processing dashboard that manually balances and posts share drafts for an unlimited number of clients. Errors are identified before posting and can be quickly corrected and posting completed. This project is the result of ongoing process improvement initiatives in the CU*Answers Production Center drive constant…
The CU*Answers Production Team, working in cooperation with AFLAC, has completed development and implementation for improved insurance transaction file transfer facilities. In addition to improvements in file inspection and transfer automation, the new processes allow streamlined addition of new clients, greater security measures, and bulk transfers. This project is the result of ongoing process improvement…