At CU*Answers, education goes way beyond basic technical documentation and the occasional class. The 100% credit union-owned CUSO has made it a core goal to be the most successful in educating its clients and providing high quality documentation. CU*Answers’s team of dedicated writers have gone to work over the years to help credit unions use the organization’s many products and services, and have delivered that help in myriad ways.

Recently, the CUSO published its ninth edition of the Tricks of the Trade series for 2014, which provides tips and information on new and upcoming changes as well as existing products and features. Although more traditional help documentation exists, including dozens of booklets and online help for nearly every screen on the CU*BASE^® core platform, the team offers help in new and meaningful ways to accommodate every type of credit union employee. Videos, step-by-step instructions, technical doc, best practices, and more; CU*Answers does it all.