This week CU*Answers began a special beta-test on an exciting new suite of budget calculation and analysis tools, integrated into the CU*BASE® core processing system. The totally redesigned software has been in development for more than a year and additional enhancements are already on the drawing board for the next phases to be released later…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that in May and June a total of 24 training sessions were offered to clients via Web Conference. “Web Conference events have become a more popular offering then classroom events for our clients, both local and out of state”, states Laura Welch-Vilker, VP of Client…
At CU*Answers, education goes way beyond basic technical documentation and the occasional class. The 100% credit union-owned CUSO has made it a core goal to be the most successful in educating its clients and providing high quality documentation. CU*Answers’s team of dedicated writers have gone to work over the years to help credit unions use…
The West-Michigan based cooperative CUSO, CU*Answers, is pleased to announce that in May and June alone, the Client Services and Education Team has hosted a total of 23 days of Pre-Conversion Training and Post Conversion Support. “The Client Services and Education Team plays a large roll when taking on a new client”, states Pauline VanZalen,…
As the 2014 business year draws near a close, CU*Answers is announcing that it will post one of its most successful years with respect to new members processed on its CU*BASE® core processing platform. During the period beginning October 2013 and ending September 2014, CU*Answers indicates it will have converted nearly 175,000 new members to…
CU*Answers, the 100% credit union-owned, data processing CUSO announced that its recently developed Credit Score History dashboard on the CU*BASE® core platform was too valuable to leave as a standalone research tool. Given the power it grants credit unions in developing their strategic plan, the tool can be now be combined with other analytical dashboards…
CU*Answers announced that it celebrated “Innovator Day” to recognize the success of its employee-driven “Be an Innovator” program. On September 17 employees wore harvest orange t-shirts sporting the new “Be an Innovator” logo. “Our meetings are fun, and we wanted a logo to reflect that spirit,” said the program’s coordinator, Alycia Meyers. “The ‘Be an…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that to date it has added eight new stockowners during the 2014 business year. In the last five years, the 100% credit union-owned core processor has added over fifty new owners, matching the number of owners added in the ten years prior. In that same five year…
CU*Answers, a 100% credit union-owned core processor announced it had enhanced its loan packaging feature with the 14.2 release of the CU*BASE® platform. The loan packaging feature allows a credit union to segment a portion of the credit union’s loan portfolio for concentration risk analysis or to prepare them for sale to a secondary lender.…
CU*Answers recently introduced a new dashboard to its CU*BASE® processing system that is sure to impress any credit union looking for in depth, easy to use, membership analysis on their core platform. The 100% credit union-owned CUSO offered the new Patronage Comparison dashboard to clients earlier this year, which allows CUs to instantly compare the…