The Conversion Team and several new clients of CU*Answers, the West Michigan-based cooperative CUSO, have endorsed the new CU*BASE® Custom Certified Trainer Program. Martha Anderson, VP of CU*Answers Delivery Services, states “Notre Dame Federal Credit Union acted as a beta site for our CU*BASE Custom Certified Trainer Program. Their four corporate trainers were engaged and…
The Production Operations Team of CU*Answers, the 100% credit union-owned CUSO, announced that they have finished compiling the processing stats for fiscal year 2014 which ended September 30, 2014. For the year, over 900,000 manual processes were handled across three shifts resulting in over 15 million completed jobs for CU*Answers online CU*BASE® clients.
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced the upcoming security upgrade it will perform in its online banking site, It’s Me 247. The upgrade, which is scheduled for November 18, comes in the wake of recent news in the security community that security certificates that use SHA-1 encryption are at risk…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that they have appointed Mary VanAntwerp as Vice President of Quality Control. VanAntwerp previously served as Quality Control Manager since joining the firm in 2003. “Mary has demonstrated strong leadership skills, dedication, tenacity, and attention to detail, during her tenure and has earned this Vice President…
David Wordhouse, VP of Network Technologies, participated in an executive technology round table event hosted by the West Michigan Cisco Users Group, at Davenport University on October 29th. Also participating on the panel were the CIO of Davenport University and the CIO of Amway North America. In attendance were about 100 technology professionals and students.…
CU*Answers, the 100% credit union-owned CUSO, has been busy with preparations for this year’s 2014 CEO Strategies Week. CEO Strategies is a week-long event for credit union CEOs held from November 3-7, 2014. The CUSO will host two identical sessions of CEO School and a Collaboration Workshop at their Grand Rapids location. Wednesday, November 5th…
CU*Answers, the West-Michigan based cooperative CUSO, announced that their 2015 Education Catalog is complete and has been mailed to their clients. CU*Answers strives to deliver the annual catalog prior to the beginning of each calendar year to allow their clients ample time to design their own annual training program based on the offerings in the…
Converting to eDOC Innovations’ ProDOC Packages™ and eDOCSignature® solutions, Bridge Credit Union, based in Columbus, OH, has increased its total loan growth by 20%, reaching a share to loan ratio of 104%. Bill McClure, Senior Loan Officer at Bridge Credit Union comments, “Our switch to eSign has enhanced service to our valued members. We have…
When Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, tallied up the numbers following its September 30th fiscal year end, the results showed a year-on-year revenue growth of 28.9% from its record 2013 fiscal year performance. Xtend President Scott Collins attributed the success to “a year of hard work by a tremendous team of…
Chatter Yak!, the Oshkosh, Wisconsin based CUSO specializing in marketing, social media, website development and branding shares remarkable results a client is experiencing using Yak! Tracker, their premium contest application, which allows credit unions to run contests on social media platforms. CitizensFirst Credit Union has been using Yak! Tracker to run contests for the last…