West Michigan-based core data processor, CU*Answers, recently announced that with the December 14.4 release of its CU*BASE® core platform, it had enhanced its existing member branch reassignment tool to use geographic location. Currently, credit unions have the ability to reassign members to the branches they use most often. With the release, CUs will also be…
CU*Answers Web Services is proud to announce the launch of the new CU*Answers website design. The new design is based on WordPress with Site Control and benefits from responsive web design to support desktop computers, laptops, tablets and mobile devices within a unified presentation layer. The site was redesigned to improve global navigation, unified search for more accurate results, and…
CU*Answers Web Services announced the launch of a new website design for East Traverse Catholic Federal Credit Union in Traverse City, Michigan. The new design utilizes WordPress with SiteControl and includes the It’s Me 247 Online Banking direct login widget, ATM and branch locators, and responsive support for tablets and mobile devices. In addition, the…
Randy Karnes, CEO of the 100% credit union-owned CUSO CU*Answers, has entered the blog world with his new site Tell Me Why I’m Wrong. In it Karnes shares his opinions on matters related to the credit union industry and encourages readers to respond with their own thoughts on the topic, or to tell Karnes why…
This week CU*Answers, a 100% credit union-owned cooperative CUSO, is demonstrating My CU Today, a new data warehouse designed for the mobile credit union executive that wants to track credit union performance on a daily basis. The exciting new product collects key credit union data from CU*BASE®, the CUSO’s core data processing platform, and presents…
For many credit unions, at the rapid pace of technological advancement last year’s disaster recovery plan is by now ineffective at providing a timely recovery in the event of an unplanned disruption, leaving incident managers scrambling to accurately assess and develop a strategy in the heat of the crisis. Continuously improving and testing continuity and…
Each year CU*Answers, a 100% credit union-owned CUSO, participates as a donation drop-off site for Toys for Tots at their headquarters in Grand Rapids, Mich. Toys for Tots is a volunteer based organization that is organized by the U.S. Marine Corps Reserve. Each year they collect new unwrapped toys nationwide, and distribute them to area…
CU*Answers, a data processor to nearly 200 credit unions nationwide, is currently preparing for the arrival of EMV technology, which will soon become a new US standard for card processing. Widely used in Europe and other parts of the world, and gaining widespread use in the US in October 2015, EMV is a microchip-based fraud…
CU*Answers announced that the employee-driven “Be an Innovator” program hit its second anniversary this month clocking some impressive statistics. The program started in December 2012 as a way to encourage innovative ideas from all teams within the CUSO. Since then, fifty percent of the company’s employees have attended the thirteen meetings held. Over thirty-five employee…
CU*Answers announced that the December Tricks of the Trade webinar will cover the new consumer skip-pay features implemented in the most recent CU*BASE® software release. The training session will conclude a year of the Writing Team offering these half hour webinars that give a quick look into the month’s top documentation picks to make clients’…