West Michigan-based core data processor, CU*Answers, is enhancing its video education resources by introducing its first video with multiple versions to fit the most popular client configurations for online banking. In the past, CU*Answers has released video tutorials showing members who to perform certain tasks in the CUSO’s online banking system It’s Me 247. However,…
CU*Answers held its monthly “Tricks of the Trade” webinar featuring documentation changes made with their recent software upgrade. Included in the thirty-minute overview of the new enhancement available to clients using CU*Answers’ flagship CU*BASE® processing system. This webinar highlights documentation from the 46th “Tricks of the Trade” newsletter, a monthly publication designed to help CU*Answers…
eDOC Innovations and Credit Union Student Choice continue their long time partnership with the release of a private label website for Student Choice credit union clients. The new site provides greater security, improved user management, and several other enhancements for Student Choice staff and their credit union partners. Mark Fierro, Executive Vice President at eDOC…
With a defined digital transaction management strategy designed to streamline operations that will meet the growing needs of their members, Voyage FCU, based in Sioux Falls, SD, expanded their DocLogic Suite by automating the capture of digital images and introducing eDOC Innovations’ iDOC staff browser. iDOC is an intuitive browser-based solution that allows credit union…
CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan announces the 2016 Boot Camp series. Boot Camps are intensive interactions between CU*Answers design, development, and technical leaders with credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions at CU*Answers. While participants will…
CU*Answers, the 100% credit union-owned cooperative CUSO announced it completed the CO-OP shared branching updates for all online and in-house data processing clients by the mandated deadline and at no extra cost to its credit union clients and owners. The CUSO stated it was very happy with the results of the programming updates to its…
CU*Answers, the 100% credit union-owned cooperative CUSO announced it will be adding a new online bill pay processor, Payveris. The CUSO went on to say this will be the first bill pay provider offered through its online/ mobile banking channels, It’s Me 247, that will provide a native user interface for credit union members. This…
CU*Answers, the 100% credit union-owned cooperative CUSO, is continuing to beef up the 5300 Call Report Ratios tool. With the recent 15.1 release to the CU*Answers CU*BASE core data processing platform, credit unions have the ability to assign a goal and policy limits to each ratio. That way when viewing the ratios on the 5300…
CU*Answers, the 100% credit union-owned cooperative CUSO, has enhanced its online banking product to automatically send an email notification to the credit union lending department when the application changes status. Credit unions will set this feature up by setting specific underwriting codes to notify key staff. When the credit union member either starts a new…
CU*Answers, the 100% credit union-owned cooperative CUSO, is hosting a webinar for its credit union partners on August 12th from 2:00–3:00 PM EST on the new features of their Automated 5300 Call Report Tool and also their Risk Management Features. The featured hosts of this webinar will be Karen Sorensen, Technical Writer and 5300 Call…