CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, recently held its August Tricks of the Trade webinar. This month’s webinar focused on the 15.1 release of the core platform, CU*BASE®, that client credit unions received in July. The webinar visits back on some of the features implemented, helping answer questions staff…
CU*Answers, the 100% credit union-owned cooperative CUSO, headquartered in Grand Rapids, Michigan, will be an exhibitor at the upcoming Iowa Credit Union League Annual Conference and Expo September 16th through the 18th in Des Moines, Iowa. CU*Answers invites all Iowa area credit unions attending to visit them at their booth to learn more about the…
CU*Answers, a 100% credit union-owned cooperative, recently introduced a new Loan Payment Activity Analysis Dashboard that allows credit unions to compare payments received to the due dates that were anticipated as of the prior month-end. The new dashboard allows lending departments and other senior staff to determine how loan payments are flowing through the system…
CU*Answers recently rolled out a new dashboard with the goal of identifying members’ net relationship with the credit union. Often credit unions wonder whether they have more savers than borrowers. The question by itself can be difficult for many credit unions to answer using their core system. For credit unions of the West Michigan-based CUSO,…
CU*Answers Network Services announced the opening of a new office and retail center located in Grand Rapids, Michigan. With over 8,000 square feet, the center significantly expands the ability of the Network Services division to serve clients, and positions the department for future growth. The new center features a state-of-the-art lab for building, provisioning, and…
West Michigan-based core data processor, CU*Answers, is enhancing its video education resources by introducing its first video with multiple versions to fit the most popular client configurations for online banking. In the past, CU*Answers has released video tutorials showing members who to perform certain tasks in the CUSO’s online banking system It’s Me 247. However,…
CU*Answers held its monthly “Tricks of the Trade” webinar featuring documentation changes made with their recent software upgrade. Included in the thirty-minute overview of the new enhancement available to clients using CU*Answers’ flagship CU*BASE® processing system. This webinar highlights documentation from the 46th “Tricks of the Trade” newsletter, a monthly publication designed to help CU*Answers…
eDOC Innovations and Credit Union Student Choice continue their long time partnership with the release of a private label website for Student Choice credit union clients. The new site provides greater security, improved user management, and several other enhancements for Student Choice staff and their credit union partners. Mark Fierro, Executive Vice President at eDOC…
With a defined digital transaction management strategy designed to streamline operations that will meet the growing needs of their members, Voyage FCU, based in Sioux Falls, SD, expanded their DocLogic Suite by automating the capture of digital images and introducing eDOC Innovations’ iDOC staff browser. iDOC is an intuitive browser-based solution that allows credit union…
CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan announces the 2016 Boot Camp series. Boot Camps are intensive interactions between CU*Answers design, development, and technical leaders with credit union participants, covering subject matter at a deeper level than is typical for most education and focus group sessions at CU*Answers. While participants will…