AuditLink, the audit and compliance division of the West Michigan-based CUSO CU*Answers, announced that Jim Vilker, head of the division, has passed the Certified Anti-Money Laundering (CAMS) exam. “Passing CAMS has been a professional goal of mine for many years,” said Vilker. “After attending the ACAMS international seminar in Las Vegas last year it became…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, social media, website development and branding, celebrated the first anniversary of its popular and informative webinar series, Social Media Chats. Social Media Chats were created by Chatter Yak to navigate the ever-changing, often unchartered waters of social media. The live webinars are designed for credit unions…
West Michigan-based cooperative CUSO, CU*Answers, announced the promotion of Esteban Camargo to the new role within the organization as Manager of Communications and Content Marketing. Speaking with the board of directors and credit union clients, CEO Randy Karnes said, “We’re seeing value through the eyes of new leaders. I hope you all get to know…
CU*Northwest, a 100% credit union owned CUSO located in Liberty Lake, Washington, celebrated its ten year anniversary on October 1st. CEO Greg Smith gave a special thanks to their network partners for helping to make it possible. “Turning 10 is a milestone for any company, but for CU*NorthWest this is not only a business victory…
Xtend, a 100% credit union-owned CUSO, recently hosted its first Sales & Marketing Roundtable. This event, to be held quarterly at Xtend headquarters in Grand Rapids, Michigan, offers participants tips and best practices on CU*BASE® marketing and sales tools as well as the opportunity to network with other marketing and sales staff in the cuasterisk.com…
CU*Answers announced it will host its second Network Services IT Boot Camp in October, for which it is now accepting applications. This past spring, CU*Answers held its first IT Boot Camp event, which received rave reviews. The biannual Network Services IT Boot Camp, held at CU*Answers corporate headquarters in Grand Rapids, Michigan, is designed to…
CU*Answers web teams launched four new custom It’s Me 247 Mobile Web themes in September. The custom themes are part of the CUSO’s unique self-service channel branding options that enable credit unions to brand online channels with their logo and colors. The custom themes were launched for Advantage Credit Union (Newton, IA), Calcite Credit Union…
Sioux Empire Federal Credit Union (Sioux Falls, South Dakota) recently unveiled a new website to members. Designed and launched by CU*Answers Web Services, the new site is based on a WordPress with SiteControl platform and has many great features including a modern responsive design supporting desktop, tablet and mobile browser, and simplified navigation with tabbed…
As part of its ongoing commitment to business resiliency, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, is now activating “burstable capacity” on its core IBM servers that support an online user base of nearly two hundred credit unions. According to CU*Answers Vice President Scott Collins, the CUSO is leveraging “functionality that is built-in by IBM…
CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, is now offering an automated end-of-month processing toolkit for its in-house, self-processing credit union clients on the CU*BASE® core data processing suite. The service, which was designed to help streamline operational processes, leverages tools that the CUSO utilizes in its own online SaaS environment. According to Jeff…