CUSO Magazine, a digital publication for credit unions and CUSOs, announced that production of its Winter 2020 print edition is under way and copies would be delivered to its distribution list in the coming months. Speaking on the print edition, Supervising Editor Esteban Camargo said: “While some of 2020’s newsworthiness has been positive, much hardship…
Asterisk Intelligence, a data analytics team at CU*Answers, has completed a research analysis that evaluates changes in fee refunds and fee waivers to explain and confirm the historical fee income trend. The analysis was commissioned by Cumberland County FCU. A typical research analysis starts with an anomaly or unexpected finding noticed in the credit union’s…
CU*Answers is pleased to announce it has successfully completed disaster recovery testing of the ItsMe247.com member online banking application on Wednesday, September 9. During the test, the web and mobile applications were moved to a CU*Answers’ backup data center and live traffic was served from this location for the 3-hour duration of the test in…
CU*Answers, the cooperative data processor, announced during the month of September, they will be performing multiple rollovers including CU*BASE® GOLD core data processing system and online/mobile banking suites. These exercises allow CU*Answers to test the performance and durability of its Disaster Recovery and Business Resumption plan with all core processing clients. The cooperative performs these…
Cooperative CUSO CU*Answers is planning to deploy OAuth in 2021 to support integration between Intuit (Quicken) and CU*Answers’ business online banking solution, It’s My Biz 247. CU*Answers CEO Randy Karnes said, “Credit unions want to let vendors in, and vendors do not want to fiddle with the details of user sign-ons, security questions, and passwords.…
The CU*Answers Mobile Technologies Group will be offering credit unions access to CU Publisher to maintain their mobile app content, including advertisements, button links, branch information, and much more. Credit unions currently have access to the Request Center, working data from their secure online forms. In the 2021 business year, credit unions will have access…
As part of the electronic Membership Application/Opening Product offering in CU*Answers online and mobile banking, Experian’s Precise ID® is embedded as a knowledge-based tool for identity authentication and fraud prevention. Last year in the U.S., more than 13 million individuals, roughly 1 in 25 people, were victimized by fraud. Experian’s Precise ID keeps the bad…
CU*Answers is evaluating the use of ID verification technology provided by DAON’s IdentityX platform, to enable a member to digitally verify their identity by uploading pictures of an identity document (driver’s license, passport, state ID, etc.) and a photo of themselves. This technology could be used in a variety of different products ranging from online…
Adoption of CU*Answers’ Multiple Authentication Convenience Options (MACO) mobile banking authentication product has been remarkable, and the increased number of users across client credit unions has pushed the existing environment to the edge of capacity. Through MACO, credit unions can offer up to four additional authentication options to the mobile app beyond traditional username and…
CU*Answers Network Services, a division of cooperative CUSO CU*Answers, continues its successful paid internship program. The experience benefits individuals looking to test the waters of a technology career and the CUSO’s Client Support and Operations team. Interns configure client workstations, core product update devices, and assist with daily processes, communication, and organization of the lab.…