CU*Answers

  • CU*BASE Deploys New Help System

    The credit union data processing system, CU*BASE, is incorporating a new online help system termed “Show Me the Steps”.   According to CU*Answers, this feature is available with the 10.3 software release which became available to online processing credit unions October 17th.  Self-processing credit unions are scheduled for release enhancements in November.

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  • Collaborative Contest Spurs 9,079 E-Statement Enrollments

    A recent contest sponsored by CU*Answers, a 100% credit union-owned CUSO, has resulted in an impressive increase in the number of credit union members opting to receive E-Statements over mailed statements.  During the August and September contest period credit unions realized a total of 9,079 E-Statement enrollments, an overall 48% increase compared to the 2…

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  • CU*Answers to Update IP Software

    The CU*Answers CUSO that provides data processing, check processing, and other services to credit unions, has recently announced to its clients that it is preparing for a conversion to a new item processing platform.  Scheduled for Monday, Septembers 27th, this update will reportedly provide increased efficiency as well as other features.

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  • CU*Answers to Hold “Starting a Business” Conference

    CU*Answers announced earlier this year that it plans to hold a conference focusing on ways that Credit Union and Industry Leaders can start a networked business.  The event, titled “Starting a Business within the CU*Answers Network” is scheduled for September 22nd, at CU*Answers Grand Rapids headquarters.

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  • CU*Answers Collections Adds New Service

    The Collections department of CU*Answers Lender*VP division has recently rolled out a new service to its CU*BASE clients.  New Skip Trace options allow for credit unions to request skip trace information from the staff at CU*Answers, and pay a per piece fee.

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  • 400,000 Inserts Ordered for Bill Pay Contest

    CU*Answers has recently announced the next collaborative marketing contest in its series of CU*Drive campaigns, which will promote EasyPay Online Bill Pay.  According to the CUSO participation amongst credit unions is high, with 52 credit unions ordering more than 400,000 statement inserts to advocate EasyPay Bill Pay services.

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  • CU*BASE to Offer OFAC Enhancements

    CU*Answers has recently said that it plans to finish enhancements to the OFAC scanning capabilities of its core processing system, CU*BASE, in time for the 10.3 Release scheduled October 17th for Online Processing credit unions, and November 8-9th for Self Processing credit unions.

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