CU*Answers is walking the walk by conducting its board member election electronically. As an owner in eDOC Innovations, a core image processing CUSO based out of Middlebury VT, CU*Answers partners with eDOC Innovations to provide core image processing solutions to credit unions of all sizes. Therefore, it’s only natural that CU*Answers leverages these same solutions…
CU*Answers announced today that it will be offering an electronic voting option for this year’s Board of Directors election. In addition to voting in person at the annual Stockholders Meeting to be held on June 19, 2013, owners will be able to cast their vote using an electronic process facilitated by partner organization eDOC Innovations,…
CU*Answers Item Processing Team has completed a 5 month image conversion project and has imported 5 years of Check Images (3TB of data) into our Corporate Document Vault which utilizes 2020Doc, eDoc Innovation’s document management software. The decision to complete thisproject in-house was an easy call for CU*Answers executives once it was determined that these…
As part of its on-going commitment to educating credit unions, CU*Answers, the West Michigan-based CUSO, recently announced that they will be hosting their 2013 Ohio Regional Training Event. The CUSO stated that since credit unions may not be able to attend their CU*Answers University Week events in Grand Rapids, Michigan, they have committed to performing…
CU*Answers, the 100% credit union-owned cooperative CUSO, recently announced that it has added seven new topics to its Show Me the Steps online help system. The free-to-use system provides credit unions on its CU*BASE® core processing platform with detailed instructions on how to complete various tasks on the core platform. New topics include: attaching a…
CU*Answers, the 100% credit union-owned core data processor, is continuing its practice of keeping its clients up to speed on all 5300 Call Report changes. In addition to the continuing improvements to their core platform CU*BASE®—new ratios and automation routines added in recent releases—CU*Answers has also provided its credit union clients with a quarterly announcement…
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched CU*BASE® GOLD online session encryption which protects member data end-to-end from the credit union workstation all the way to the host computer at CU*Answers. This protection is layered on top of AES network encryption already in place on MPLS circuits between…
CU*Answers, West Michigan based core processing CUSO, recently announced personnel changes within the Conversion Team. Heather French has moved to the SettleMint Team as an EFT Account Executive. Melissa Fulgenzi, originally from Client Services and Education, joins the team as a Conversion Coordinator. Melissa brings four years of Client Services experience as well as many…
CU*Answers, West Michigan based core processing CUSO, recently announced the winners of its annual ‘Cut the Clutter’ initiative. The combined teams of Delivery Services, Client Services and Education, Writing and Marketing were awarded first place for filling the most recycle bins. Delivery Services filled one bin alone, removing their remaining paper archives. All conversion- or…
On March 26, 2013, CU*Answers, a 100% credit union-owned CUSO, presented a web-based Education Express course for credit unions on disaster recovery planning and the importance of plan testing and exercising. As part of CU*Answers rigorous continuity and recovery plan test and exercise schedule, the ability to recover critical core processing in an effective and…