CU*Answers, the 100% credit union-owned cooperative data processing CUSO, announced Friday that it would provide the FraudNet service to all of its credit unions using EasyPay bill payment powered by Fiserv at no cost. FraudNet is a cutting edge bill pay fraud detection system that uses real-time, state-of-the-art algorithms to help credit unions meet FFIEC…
Clients Make Over 500 Searches on CU*BASE Top Ten Questions CU*Answers announced today the top ten questions most googled by clients about their core processing software CU*BASE. These questions were searched for in the Answer Book, the CU*Answers knowledgebase, and were ranked according to the number of time clients searched for and viewed an answer. …
CU*Answers announced today the completion of the second round of the CU*Answers Innovator Investment & Grant Program. For the 2012 program, 10 entries were received, which were narrowed down to 4 finalists, and each of the finalists gave a presentation at the CEO Roundtable in November. At their January meeting, the CU*Answers Board reviewed ballots submitted…
CU*Answers Web Services Team announced the recent launch of a new website for United Financial Credit Union in Whittier, California. This is a complete redesign of their website and built on our WordPress with SiteControl platform. This striking and vibrant redesign matches the marketing collateral already in place in the credit union branches. The new…
The Web Services Team of the West Michigan cooperative CUSO, CU*Answers, announced the recent launch of a new website for SpeedCell, part of Integrated Fabric Resources in Holland, Michigan. This microsite is based on WordPress with SiteControl platform, and utilizes the extensible nature of page templates to rebrand a section of the parent Integrated Fabric Resources (…
The Web Services Team of cooperative CUSO, CU*Answers, announced the recent launch of a new website for FOCUS Credit Union in Wauwatosa, Wisconsin. This is a complete redesign of their website and built on our WordPress with SiteControl platform. The new site uses many of our standard automation features including Satellite Rateboards with automatic rate…
CU*Answers Web Services Team announced the launch of a new website for its partner CUSO; CU*NorthWest, a regional extension of CU*Answers in the Pacific Northwest. The new website was built using WordPress and allows the CU*NorthWest staff to update their content as needed. In addition, for this special project, CU*Answers Web Services developed some custom…
West Michigan based data processing CUSO, CU*Answers, released January’s Top 10 Questions searched on its AnswerBook digital research system. The CUSO has compiled this easy-to-access list of questions and answers so inquiring clients can quickly gather the information they are seeking. The AnswerBook digital research system is a collected pool of frequently asked questions received…
Employees of CU*Answers’ credit union clients find answers to their questions quickly via the CUSO’s online “AnswerBook” knowledge base tool. During January the top 10 most common searches saw 439 different separate views. According to Laura Welch-Vilker, CU*Answers Vice President, Client Services & Education, “we provide answers to common questions via the AnswerBook so our…
CU*Answers, the West Michigan-based CUSO, published the latest edition of their client communication, “Remember This?” The education targets all clients of the 100% credit union-owned CUSO and challenges them to remember the existing tools and features included within their core data processing platform, CU*BASE®. The latest edition reminds credit unions of the ability to customize…