Over 30 employees met Wednesday to participate in the CU*Answers “Be an Innovator” Idea and Networking lunch. These meetings encourage collaboration and provide employees the opportunity to present their own innovative ideas or ways to improve processes at CU*Answers. This meeting was the second company-wide event. Randy Karnes, CEO of CU*Answers opened the meeting with…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, announced that it has added two credit unions to its ownership ranks. The newest owners include Thornapple Valley Community Credit Union located in Hastings, MI ($14M and 4,500 members), and Firefighters Credit Union located in LaCrosse, WI ($62M and 4,300 members). Scott Page, CU*Answers EVP said “A key…
CU*Answers, the 100% credit union-owned, cooperative CUSO headquartered In Grand Rapids, MI has published a white paper focusing on assessing the risk of Distributed Denial-of-Service attacks (DDoS). The white paper was developed in conjunction with AuditLink, an auditing and compliance division of CU*Answers Managed Services. The document fully describes a DDoS attack and what credit…
CU*Answers, the 100% credit union-owned, collaborative CUSO based out of Grand Rapids, Michigan announced that CEO Randy Karnes is the inaugural guest for the Co-Ops for Change Podcast. Karnes sits down with Callahan & Associates Chairman and Co-Ops for Change founder Chip Filson to discuss imperatives for regulatory leadership at this critical crossroads for credit…
CU*Answers, the 100% credit union-owned core data processor, announced its “My Favorite Reports” brochure series is receiving high marks from credit union executives reviewing CU*Answers. Credit unions stated that My Favorite Reports allowed them to quickly acclimate themselves to over sixty key reports necessary for successful accountability and compliance measures. A CU*Answers representative stated, “We…
CU*Answers, the West Michigan-based CUSO, announced the recent signing of Wakota Federal Credit Union, located in South St. Paul, Minnesota to a new CU*BASE® online processing agreement. Wakota Federal Credit Union is a $20 million dollar credit union serving over 3,600 members. Asked why Wakota Federal Credit Union chose CU*Answers, Mary Matheson, CEO, of Wakota…
A Collections Roundtable held quarterly for CU*Answers clients at their Grand Rapids location had a speaker from the US Secret Service in their March session. This was a huge opportunity for the Roundtable, which is CU*Answers most attended open forum, to have such a prestigious speaker. The hope was to get a handle on what…
CU*Answers, the 100% credit union-owned core data processor, announced the recent signing of Toro Employees Federal Credit Union, located in Bloomington, Minnesota to a new CU*BASE® online processing agreement. Toro Employees Federal Credit Union is a $28 million dollar credit union serving over 3,500 members. When asked why Toro Employees Federal Credit Union chose CU*Answers,…
CU*Answers announced that it had added another client to their Collections group. Greensboro Municipal Federal Credit Union signed on with the 100% credit union-owned CUSO in February. “The core objective is to have a team that can reach out to the members and make that first contact to determine how quickly the issue causing the…
CU*Answers, a 100% credit union-owned cooperative CUSO held its Ohio Regional Training Event on May 8, 2013 to a record crowd. With over 25 attendees from more than a dozen credit unions in the Ohio region, the event set the record for the number of attendees at a regional training event. The day long training…