CU*Answers, the 100% credit union-owned, cooperative data processing CUSO, announced its December “Tricks of the Trade” training webinar will focus on Collections Documentation. The webinar will be held December 17 at 3:30pm and will highlight different documentation tools written for collections professionals by CU*Answers Collections Services. “From recommendations for handling accounts belonging to members in
Select staff members of CU*Answers, the 100% credit union-owned, cooperative data processing CUSO headquartered in Grand Rapids, Michigan recently attended “Get Connected”, an initiative dedicated to benefiting its clients by using knowledge transfer across the network. Julie Gessner, Sales Administrator and “Get Connected” development manager says, “‘Get Connected’ is a collaborative venture between CU*Answers teams
CU*Answers, the West Michigan-based core data processing cooperative, announced that it had recently completed converting KALSEE Credit Union (Kalamazoo, MI) to its CU*BASE® processing platform. CU*Answers said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self-service capabilities. Several of these include the It’s Me 247 Online Banking
Core data processing CUSO, CU*Answers, has announced the signing of the newly formed Northern Eagle Federal Credit Union (Minnesota) to a CU*BASE® agreement. The credit union is taking advantage of the CUSO’s “Starting A Credit Union With CU*Answers” program, which provides free CU*BASE data processing services to new credit unions for an initial two year
The Electronic Document Strategies team from CU*Answers, the 100% credit union-owned cooperative CUSO, announced it had released a new feature to their CU*BASE® core processing system on December 9, 2013. Now, when a teller accesses a member account the member’s photo ID automatically pops in the teller screen. This feature decreases the likelihood of a
AuditLink, a division of Michigan-based CUSO CU*Answers, has recently released their sixth edition of the Network Compliance Teacher. This magazine is a collaborative publication with articles that are co-authored by compliance professionals from all over the country. The articles span over a wide range of credit union operations. “This edition is a selection of articles
The Electronic Document Strategies team from CU*Answers Management Services recently collaborated with other industry experts at the Electronic Signature and Records Association (ERSA) conference in New York City. The two day event was held on November 14th and 15th in Times Square. Key note speakers included federal judges addressing the admissibility of eSignatures into evidence
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a new version of the GOLD Update Appliance (GUAPPLE) used to automatically update CU*Answers’ flagship software program, CU*BASE® GOLD. The new version features a web based delivery method and can automatically upgrade companion third party software. A revamped deployment process is
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced the availability of its 2013 SSAE 16 SOC1 Type 2 report. This report is an independent third party review of controls used in the delivery of managed network services provided by CU*Answers Network Services. “This report forms the cornerstone of a credit union’s third
The West-Michigan based cooperative CUSO, CU*Answers, offers a free fraud detection service through one of thier bill pay vendors. FraudNet is fraud prevention software that detects potential fraudulent activity over the bill pay scheduled transactions. The great advantage of this system is that FraudNet is detecting suspicious activity prior to it happening and stopping the