CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced it has launched a new version of the GOLD Update Appliance (GUAPPLE) used to automatically update CU*Answers’ flagship software program, CU*BASE^® GOLD. The new version features a web based delivery method and can automatically upgrade companion third party software. A revamped deployment process is more network-friendly as well by using a fraction of the bandwidth of the previous generation.

“The neat thing about this upgrade is that it’s software-based,” explains Andrea LaForge, manager of Client Support and Operations. “We can upgrade the majority of appliances in the field without touching hardware. It also facilitates implementation of session encryption through branch-specific XML configurations, so we’re improving security as well.”

CU*Answers Network Services has already begun the upgrade process for appliances in the field and is expected to complete the work by February, 2014. There is no charge to credit unions for the upgrade.