CU*Answers is offering its clients a new solution this year: the Developer’s Help Desk (DHD). This initiative comes in response to clients’ do-it-yourself mentality. Many CU*Answers clients have expressed a wish to play a bigger role in the development of new tools within CU*BASE®, the data processor’s core-processing software. DHD allows clients to do just…
CU*Answers, data processor to nearly 200 credit unions nationwide, now offers its Lender*VP clients a one-of-a-kind lending tune-up. As part of this new opportunity, credit union lending staff have the chance to work directly with Pete Winninger, CU*Answers VP of Professional Services/Lender*VP, to ensure their lending team is operating as efficiently as possible. “The tune-up…
CU*Answers announced that it will soon begin supporting temporary-to-permanent instant-issue debit cards. This new offering, which comes through the CUSO’s card-processing partner, Vantiv, will be available beginning in February. “We are excited to work with Vantiv to offer this service to credit unions,” said Heather French, CU*Answers VP of Managed Services/SettleMINT. Beginning next month, members…
Cooperative CUSO CU*Answers will soon be implementing enhanced network security for its CU*Spy reports server, which stores sensitive member data. “In our constant effort to safeguard client data, we are adding controls to CU*Spy to ensure the highest levels of security for our clients,” announced John Beauchamp, CU*Answers VP of Professional Services/Imaging Solutions. Coming in…
The CU*Answers Lender*VP Forms team completed the annual update for its ‘Price You Pay for Credit’ forms. The graphs and scoring ranges have been updated with the 2017 FICO information received from the credit bureaus for each FICO model supported. Lender*VP Forms offers two custom loan forms (consumer and real estate versions) to credit unions…
Last week CU*Answers kicked off another year-long round of the “Building Solutions in a Cooperative” Boot Camp, with 10 participants from credit unions and CUSOs across the country gathering for a 2-day intensive session around how the network works together to prioritize and build solutions for credit unions. “Boot Camps are unlike any other client…
Cooperative CUSO CU*Answers has worked closely with Messick, Lauer & Smith P.C. to develop a new CUSO formation guide aimed at promoting the value of CUSOs and to help those interested in starting their own. Scott Page, Developer’s Help Desk business manager for CU*Answers said: “CUSOs help credit unions solve problems and often enable credit…
This month, the Asterisk Intelligence team announced the publication of a new Data Warehouse guide that provides a detailed overview of the tools and products offered by the team. Products such as the FILExxDW warehouse, which gives credit unions the opportunity to create an in-house data warehouse to which they can import files for further…
CU*Answers has announced big changes to the It’s Me 247 Online Banking login experience, to be implemented with the 18.03 CU*BASE release due to arrive March 11, 2018. As of March 11, all direct login widgets 1.0 will be discontinued, to be replaced with the improved 2.0 version. These widgets, currently in use by many…
CU*Answers recently announced that its Internet Retailer Support Center (IRSC) and Web & Mobile Developer teams will begin launching MACO (Multiple Authentication Convenience Options) to credit union mobile apps on February 1st. Using DAON biometric authentication, members can access their membership from their credit union mobile app by using face recognition, voice recognition, fingerprint, or…