For Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, its newest client has become its largest. Indiana-based Notre Dame FCU (57,000 members; $464M in assets) began utilizing the CUSO’s call center, e-communication and compliance monitoring services in conjunction with its April 1st core data processing conversion. NDFCU migrated to the CU*BASE® data processing suite…
During the past year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced significant growth across all of its shared resources brands. The CUSO reported that since the end of February 2013, its Xtension (contact center), SRS (back office support), Member Reach (e-communication), compliance monitoring and loan servicing businesses had all recorded double-digit…
In light of the recent NCUA notification that fines for late submissions of the quarterly Call Report were imminent, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, and its fellow CUSOs in the cuasterisk.com network embarked on an awareness campaign to help ensure its credit union customer-owners were making timely reports. The campaign consisted…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO that has sent hundreds of thousands of e-statement notifications to members via its Member Reach service over the past seven years, recently announced an enhancement that leverages hyper-text markup language (HTML) functionality to the member messages. The new functionality not only adds marketing flair to the…
With over 8 years of experience converting credit unions to CU*BASE®, Lavenda Jones joins CU*SOUTH, a Credit Union Service Organization, and adds her personal, client-focused approach to what can often seem like a data-dominated conversion process. CU*SOUTH is proud to continually expand and meet additional demand from credit unions eager to upgrade their outdated core…
CU*SOUTH is pleased to welcome another outstanding credit union to the CU*BASE® GOLD system. With a conversion scheduled for summer 2014, CU*SOUTH and Louisiana Central Credit Union are already busy planning this exciting transition. Located less than 10 miles from New Orleans in Harahan, a bustling suburb of the Big Easy, Louisiana Central CU serves…
CU*Answers, the cooperative core processing CUSO, reported that it had recently sponsored the Global Women’s Leadership Network breakfast held at the Governmental Affairs Conference (GAC) in Washington DC. Over 140 attendees from 21 states gathered at the Walter E. Washington Convention Centre for the 4th annual Networking breakfast that brings together credit union leaders to…
eDOC Innovations is bringing owners and peers added value and goodwill! For a limited time, eDOC Innovations is offering a special promotion for credit unions who adopt our Mobile RDC platform. Take advantage of a 60% discount on our mobile deposit services through April 30th. This limited time offer bundles required licensing and installation plus…
West Michigan-based cooperative CUSO, CU*Answers, has announced that its Mid-Year CEO School event will be held March 19 at the company’s headquarters in Grand Rapids. The one day event will be taught by Randy Karnes, CU*Answers CEO, who will share management insights and CU*BASE® expertise in a classroom setting. Covered will be how CU*BASE dashboards…
CU*Answers, the 100% credit union-owned core data processor, recently announced that it will be releasing version 13.5 for its core processing platform CU*BASE® in March. The upgrade, which is offered free of charge to all in-house and online credit unions on the system, includes a variety of enhancements to CU*BASE and It’s Me 247 Online…