CU*Answers, the West Michigan-based core data processor, recently completed its first PSCU online credit card conversion. CU*Answers rolled out the partnership with PSCU in June 2017. The in-house credit card platform is equipped with many product features that members will greatly appreciate, and credit unions benefit from the savings this solution can cover simply by…
Lender*VP, a division of CUSO CU*Answers, recently announced that it has updated more than one million credit records through its soft pull credit score service for 72 participating clients since the beginning of the 2017 fiscal year starting October 2016. The service is available to credit unions on the CU*BASE® core processing platform and provides…
AuditLink, the audit and compliance division of CU*Answers, recently hosted “An Afternoon of Compliance” for network clients. “It’s the first time we have hosted a training event both in person and via webinar,” stated Marsha Sapino, AuditLink Assistant Manager. “We had eight people join us at our facility and 43 attend online.” During this session,…
A product rebranding launch was successfully completed recently for CU*Answers, a 100% credit union-owned cooperative CUSO. The powerful, browser-based performance tracker and analytics engine formerly called My CU Today is now known as Analytics Booth – www.analyticsbooth.com. The branding change was a multi-team effort directed by CU*Answers’ Asterisk Intelligence and Analytics Product Development teams. Josh…
CU*Answers, a 100% credit union-owned CUSO, along with other group providers within the cuasterisk.com network joined in Lake Tahoe for a three-day planning session. Over the course of the visit leaders from CU*Answers, CU*NorthWest, CU*SOUTH, eDOC Innovations, Xtend, and Site-Four covered topics of collaboration and the direction of the network in the next few years.…
CU*NorthWest, a cooperative data processing CUSO, recognized Northern Colorado CU as the 2017 “Spirit of CU*NorthWest Award” winner. The credit union received the award for hitting the ground running with the adoption of CU*BASE® tools. At time of conversion they were able to implement a mobile app, remote deposit capture, an automated 5300 and several…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month average send rate for Client News emails sent from the beginning of January through the end of June of 2017. The average send rate was 51 Client News emails per month. This was an increase from the second half of the 2016…
West Michigan-based cooperative CUSO CU*Answers has updated its Mid-Year Business Continuity Plan. The core data processor continues to invest in high availability and recovery strategies to ensure that the products and services its credit unions count on are there when they need them. Implementing those strategies and responding when uncertainty happens requires a well-designed and…
West Michigan-based cooperative CUSO CU*Answers offers management of your board elections. Credit unions can save time and money by allowing the CU*Answers Earning Edge team to take care of all the necessary configurations for an election process. Keegan Daniel, manager of Earnings Edge said: “CU*Answers will work with credit unions to coordinate and run their…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently released a new Chase the Money feature as part of a recent update of its core-processing software, CU*BASE® GOLD. With this new feature, developed in response to a client request, CU*Answers clients can get their statement fee revenue more easily. Before this feature was implemented,…