eDOC Innovations (EDI), a CUSO serving over 400 credit unions nationally with its widely known e-Document strategy solutions announced that committed revenues for the fourth quarter of 2009 fiscal year exceeded expectations by over 170%, pushing its year-to-date revenue goals in excess of 80% of projections. Numerous credit union clients have engaged in collaboration services…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has added another credit union to its list of owners. Earlier this week, Northern Hills Federal Credit Union (www.northernhillsfcu.org) became the forty-sixth owner of the cooperative. The Sturgis, SD-based institution became the third credit union from that state to join the ownership ranks.
Within the past month, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, has provided call center services for three credit unions during their transition to a new core data processing system. Call center support was provided for two Ohio credit unions: PEF FCU based in Highland Heights and Vacationland FCU based in Sandusky, and…
As a result of a recent examination, CU*Answers is advising credit unions to evaluate controls put in place for member online banking access. The CUSO, headquartered in West Michigan, provides data processing services, as well as the integrated online banking solution, It’s Me 247.
CU*Answers is introducing a new online voting system with the CU*BASE 9.4 Software Release, allowing members to vote online in It’s Me 247 online banking.
CU*Answers continues to provide its credit unions with features embedded within its core processing system, CU*BASE, to assist them in remaining compliant in a strict regulatory environment. Some of the newest tools include two new Employee Security Audit Reports on the Auditing menu.
To comply with Red Flag requirements to monitor things like address changes, a new Red Flag monitoring feature has been added to CU*BASE. This tool provides alerts to both the credit union and the member when changes are made to a member’s personal information to provide an extra layer of security against fraudulent activity.
CU*BASE credit unions can offer “instant credit” on check deposits made at the teller line to selected members, similar to the manner that CU*BASE handles ATM deposits.
A new tool to assist credit unions in handling account adjustments has been added to CU*BASE, the feature-rich core data processing solution offered by the West Michigan CUSO, CU*Answers.
CU*SOUTH, a CUSO providing core data processing services, announced that Mobile Postal Employees Credit Union (MPECU) has signed a contract and will convert within the next 2 months.