CU*Answers to Facilitate Collections Roundtable
CU*Answers, the data processing CUSO located in Grand Rapids, is holding its third quarterly Collections Roundtable February 4th from 9:30am to 12:00 pm EST.
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CU*Answers Offers 16 New Classes for 2010 Education
An overriding philosophy at CU*Answers is that education represents much more than a passive occurrence between a client and its processing partner. The Grand Rapids-based CUSO provides a full suite of education offerings via its CU*Answers University to its credit union owners/clients.
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eDOC Promotes Fierro to AVP of Client Development
eDOC Innovations is pleased to announce the promotion of Mark Fierro to Assistant Vice President of Client Development. Mark joined eDOC in January of 2000 as the Northeast Regional Sales Manager. Over the last 10 years he has worked in various capacities for eDOC including Product Manager and Manager of Implementation.
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New Web Chat Partner Selected
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced earlier this week that it has selected LIVECHAT Contact Center from European developer LIVECHAT Software for an upcoming web chat proof-of-concept project. During the selection process, Xtend evaluated several in-house and ASP chat solutions before deciding to move forward with the LIVECHAT enterprise solution. The…
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CU*OverDrive Shifts Into High Gear!
Earlier this week, Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, successfully launched its new CU*OverDrive marketing service by rolling out the first of twelve monthly campaigns for its credit union clients. The first campaign to be launched is a New Member Switch Kit/Refer-a-Friend offering that was designed in collaboration with fellow CUSO CU*Answers. …
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WESCO Net Performs Successful High-Availability Test for Prospera Credit Union
WESCO Net, a Grand Rapids, MI based provider of advanced network technology solutions performed a successful high-availability test for Prospera Credit Union on December 5-8, 2009. Included in the testing was the credit union’s IBM System-I which runs CU*Answer’s CU*BASE core data processing solution, as well as audio response telephone banking and backup communications lines.
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CU*SOUTH Offers Alternative to PayDay Lenders
CU*SOUTH, a CUSO providing core data processing services, announced that it now offers a micro-lending service for credit unions who are interested in presenting an alternative to predatory PayDay lenders.
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CU*Answers Announces Release of New Peer Analysis
CU*Answers is getting ready to release its annual CU*BASE Peer Analysis. The Peer Analysis has proven to be a valuable tool for developing the potential of existing and new credit union partnerships and making the most from credit unions’ investment in CU*Answers. According to the CUSO, this booklet contains a cross-reference of some key CU*BASE…
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CU*Answers Begins Debit Card “Round Up” Program
CU*Answers, the core data processor proving CU*BASE to 165+ credit unions nationally, has announced the beginnings of its Debit Card “Round Up” program. Similar to the KeepTheChange© program from Bank of America, and other similar programs, helping members save by automatically “rounding up” each purchase made via a debit card and depositing the extra money…
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CU*Answers Begins “Learn From a Peer” Project
In the true spirit of being a 100% Credit Union owned cooperative, CU*Answers has formulated a project to automate credit unions learning from a peer to reduce the cost of innovation. According to the CUSO, Learn from a Peer is not a single feature; it is a goal for all of the information known about…