The call center at Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, is in the process of handling the overflow inbound member service calls for a new credit union partner. Brillion, WI-based Best Advantage Credit Union ($65M in assets; 7K members) contracted the CUSO’s Xtension Contact Center to assist its staff following its recent
CU*Answers has unveiled its 4th Annual Video Contest, and for 2011, the Grand Rapids-based CUSO has upped the ante. Rather than awarding one prize only for Best Video Idea, participants can also contend for Best Complete Video and Best Jingle.
With the most recent release of system enhancements, CU*Answers has unveiled several improvements to the Dashboard tools embedded in the CU*BASE core data processing system. According to CU*Answers, these improvements were developed from direct input of CEO’s that attended the most recent CEO Strategies Focus Group during which time credit union leaders explored ways CU*BASE
CU*Answers, the West Michigan-based CUSO known for providing CU*BASE core data processing and other services, will be hosting a User Group meeting for its credit union clients to learn more about its partnership with Fifth Third Processing Solutions.
eDOC Innovations, a CUSO providing e-document solutions to more than 400 credit unions nationally, recently announced that 2010 fiscal year revenues exceeded projections.
CU*Answers, the West Michigan-based CUSO known for providing CU*BASE core data processing and other services, will be hosting a Web Conference to unveil new features of its Risk Management Report Generator on February 11.
Audit Link, a division of CU*Answers, the Michigan core data processing CUSO known for providing CU*BASE, has announced a new offering to assist credit unions in complying with recently published concentration risk monitoring requirements.
CU*SOUTH recently announced that 44% of its credit union clients used the 5300 Call Report tools in CU*BASE to not only create 4th Quarter Reports, but also to upload these reports to the NCUA.
CU*SOUTH recently announced that in conjunction with eDOC Innovations, it has scheduled a ‘Lunch and Learn’ educational conference for credit union leaders March 10th and 11th. This free conference will be hosted by City County Credit Union in Fort Lauderdale, FL.
eDOC Innovations announced it will be hosting a free educational conference for credit union leaders in Fort Lauderdale, Florida in conjunction with another cuasterisk.com affiliate, CU*SOUTH. The two-day Lunch-and-Learn event will be held March 10th and 11th and will be hosted by City County Credit Union.