CU*SOUTH announced today that Rocket FCU, located in McGregor, Texas, has selected the CUSO and its CU*BASE® core software to provide the latest technology and enhance member service. Terry Sloan, CEO of Rocket FCU, says: “The decision to choose CU*SOUTH was threefold. First, we love the business model. Second, the price. We looked at multiple…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, September 24 from 2:30 PM – 3:30 PM ET. Cody Smith and Jenn Baker of the Client Services and Education team will discuss helpful resources available in CU*BASE and on the CU*Answers website. Topics will include current resources available…
eDOC Innovations, a CUSO based in Middlebury, Vermont, recently added four more credit unions to their growing eDOCSignature users. eDOC is a leader in mobile enterprise digital transaction management (mDTM) and e-commerce software for credit unions. The recent signings add to the 51 others who have signed on in 2019 and help the CUSO surpass…
New features and enhancements will be offered in CU*Answers’ Mobile 4.0 release that credit unions can offer on their own schedule. Now credit union mobile products can be managed to meet their members’ service and product needs. Banner advertisements will now optimally scale to any device, including tablets. The banner ads will continue to auto…
The West-Michigan based cooperative CUSO, CU*Answers is a launching point for multimedia information and education. Now you can get this information OnDemand – when and where you want it. Kasey Woodhead, assistant manager of Client Services and Education, recently announced that in August 2019, the Client Services and Education Team published new video content. “CU*Answers…
Julie Gessner, Vice President of CMS Sales, recently announced the launch of CU*BASE Strategic Release Management as service. The service provides credit union executives and managers with strategic approaches for the utilization of technology associated with major CU*BASE platform enhancements. Each CU*BASE Strategic Release Management engagement is carefully developed, planned and executed by the brand…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2019 Debit Card Contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, bill pay, and debit cards. Contest enrollment is free to all CU*Answers credit…
CU*Answers, the 100% credit union-owned data processing CUSO, is coming to Columbus, Ohio for a compliance conference. Join Jim Vilker, NCCO/CAMS, VP of Professional Services with AuditLink and Marvin Johnson, CAMS/CFE, Assistant Manager of AuditLink, for a day of compliance and auditing best practices, as well as an opportunity to interact with your peers. This…
The CU*Answers Conversions team completed the merger of over 6,400 members from Metro North Federal Credit Union into Birmingham Bloomfield Credit Union in August. Both credit unions were on the data processor’s CU*BASE® platform. This brings the credit union membership to over 11,000 members. Birmingham Bloomfield Credit Union, located in Birmingham, MI, joined the CU*Answers…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, has begun the staging process for deployment of two new IBM mainframes, the foundation of their online data processing tool suite utilized by more than 180 credit unions nationally. During the project, CUSO technical teams will be migrating the production workload to a new POWER9 server at their…