Esteban CamargoThe largest credit union in the U.S. Virgin Islands has completed its conversion to CU*SOUTH’s core platform, CU*BASE®. With 7,300 members, St. Thomas FCU serves 15% of the island’s total population, making it the largest locally-based financial institution on the Caribbean Island. “The sky is the limit,” says Steven Mayers, CFO of St Thomas FCU. […]
CU*Answers Helps Credit Unions Raise Their Voice
Esteban Camargo
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- CategoriesAudit Link, CU*Answers, cuasterisk.com, Press Release Center
In response to the recent NCUA call for comments on the proposed TCCUSF refund, CU*Answers encouraged its employees and partner credit unions to raise their voices. “Too often credit unions remain silent while important proposals are passed with no comment or fight,” said Randy Karnes, CU*Answers CEO. “The ‘Raise Your Voice!’ initiative we’ve done in […]
CU*Answers Next High Availability Rollover Scheduled
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- CategoriesCU*Answers, cuasterisk.com, Network Services, Press Release Center
CU*Answers, the 100% credit union-owned data processing CUSO, announced that it will redirect CU*BASE® core-processing from its primary production data center to systems at a high-availability (HA) data center. The rollover process will begin at 10 PM ET on Sunday, September 17. Processing services will continue on the HA system until scheduled rollback September 20. […]
AuditLink and Fortress Plus Partner to Protect Against Financial Crime
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- CategoriesAudit Link, CU*Answers, CU*Answers Management Services, cuasterisk.com, Press Release Center
AuditLink, the audit and compliance division of CU*Answers with deep expertise in financial fraud, and Fortress Plus, an industry-leading Fraud Management solution provider, have recently signed a partnership agreement to bring comprehensive software and services in the management and prevention of fraud to credit unions. AuditLink has been in the shared execution business for 9 […]
Credit Unions in TX and LA Get Support from CU*SOUTH
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- CategoriesCU*South, cuasterisk.com, Press Release Center
“Do ya’ll have any fresh water at the credit union?” Not a normal question for a collection call center specialist, but these are not normal times in Texas and Louisiana. As the waters continued to rise, CU*SOUTH worked to add more support specialists to their call centers, while working with the management teams of 15 […]
YS FCU Signs Core DP Contract with CU*Answers
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- CategoriesCU*Answers, cuasterisk.com, Press Release Center
CU*Answers, a 100% credit union-owned CUSO, announced that Yellow Springs, Ohio-based YS Federal Credit Union had recently executed a contract to migrate its existing core data processing system over to CU*BASE®, the CUSO’s flagship solution in the spring of 2018. “Our team worked closely with Sandy (YS FCU CEO Sandra Hollenberg) and her team this […]
CU*Answers Enhances the Where Your Member Shops Dashboard with Merchant Export
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- CategoriesCU*Answers, cuasterisk.com, Press Release Center
West Michigan-based cooperative CUSO CU*Answers is expanding the ability of its “Where Your Members Shop” dashboard. The enhancements come with the May 17.05 CU*BASE® release and will add some highly anticipated features to an already popular dashboard. The Where Your Members Shop dashboard, which breaks down member transaction activity by merchant/vendor, will now allow CUs […]
CU*Answers Now Offers the Ability to Sort Your ACH Daily Work Your Way
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- CategoriesCU*Answers, cuasterisk.com, Press Release Center
CU*Answers, the 100% credit union owned CUSO is now allowing accounting staff to sort the ACH daily exception work the way they want to see it. In an idea that sprang from the Xtend SRS team, the Work Daily ACH Exceptions feature in CU*BASE® will allow credit union staff to quickly and easily sort their […]
AuditLink to Host Third Annual Conversations on Compliance
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- CategoriesAudit Link, CU*Answers, cuasterisk.com, Press Release Center
CU*Answers, the 100% credit union-owned cooperative CUSO, will provide their third annual Conversations on Compliance event hosted by AuditLink, the audit and compliance division of the CUSO. AuditLink’s own Jim Vilker and Marsha Sapino will be joined by Veronica Madsen from Howard & Howard Law for Business as they discuss topics such as beneficial ownership, […]
CU*Answers Now Offers Tracking Loan Payoff Quotes in Phone Operator
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- CategoriesCU*Answers, cuasterisk.com, Press Release Center
CU*Answers is adding the ability to track when a member requests a loan payoff quote in CU*BASE®. Credit unions will now have the ability to automatically generate a tracker when the payoff tool in Phone Operator is used. The payoff requests can then be routed to a loan officer or other employee for follow up. […]