CU*Answers, the 100% credit union-owned data processing CUSO, will hold a Get Connected series with Susanna Wojtkowiak, Web Quality Assurance Administrator with the Web Services team at CU*Answers. Get Connected is a monthly webinar series focusing on CU*Answers Management Services and the people who drive them. Sessions include a discussion of what’s hot in the…
CU*Answers, a 100% credit union-owned CUSO, headquartered in Grand Rapids, Michigan, will be the cold towel sponsor for the 28th Annual Metro West Chapter of Credit Unions Charity Golf Outing on Thursday, August 15 in Northville, MI. CU*Answers believes in supporting the benefits and foundations that their credit unions and chapters are a part of.…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Thursday, August 29 from 11:00 – 11:30 am ET. Join Charlie Dean of the Lender*VP Team as he discusses the refinance loan trigger feature that was rolled out as part of the 19.05 release. To sign up for the…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, will be a hole sponsor for the 2019 Upper Peninsula Chapter of Credit Unions Charity Golf Scramble on Thursday, August 22 in Gladstone, MI. CU*Answers believes in supporting the benefits and foundations that their credit unions and chapters are a part of. For…
On day two of its annual Strategic Sales Planning meeting last week, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, focused on its growing core data processing business. In attendance were two dozen team members from many of the CUSOs that make up cuasterisk.com network. Scott Collins, EVP of National Sales and Marketplace Relationships for CU*Answers…
Last week, CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, held its annual two-day strategic sales planning meeting. The first of two days, which was focused on inside sales initiatives for the CUSO’s many business units and branded services, was attended by more than forty team members and business partners. In commenting on day 1 of…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently hosted a series of refresher courses for current internal alert publishers. The courses, led by Writing Team Communications Coordinator Andrew MacMillan, offered a review of the process of posting an alert, the most common alert categories, the information that is necessary to compose an alert, creating…
The West-Michigan based cooperative CUSO, CU*Answers, recently announced updated versions of its three Exercise for Success booklets. The three training booklets cover topics related to Member Service, Teller, and Loan processes for CU*BASE®. Updated booklets can be downloaded through the Client Services and Education Store page. These documents allow the CU*Answers Client Services and Education…
CU*Answers, the 100% credit union-owned, data processing CUSO, announced the availability of its most recent SSAE-18 Service Organization Control (SOC) 2, Type II report. Completed by Crowe, LLP, the report verifies the existence of internal controls which have been designed and implemented to meet the requirements for the security principles set forth in the Trust…
CU*Answers schedules hundreds of training sessions throughout the year, many of them announced in the CUSO’s annual Education Catalog. Two hot programs, Education Express and Learning Café, are picking up steam. “Studies have proven that the incentive to learn is at its peak when a topic is current, critical, and commands attention,” said Laura Welch-Vilker,…