CU*SOUTH announced that at 8:00am on Friday July 12, the CUSO activated their Event Response Team (ERT) to support credit unions along the Gulf Coast, ahead of T.S. Barry. ERT activation includes: Emergency remote access to CU*SOUTH’s South Dakota-based Site-Four datacenter via direct VPN, in the event a CU’s branch loses power or internet connectivity.
Department of Labor FCU, based in Washington, D.C., has been utilizing eDOCSignature for a little over a year. From the basic function of eSigning loan items out to their members, they have recently added features to include offering member fillable eSign forms and in branch tablet signing! Joan Moran, CEO at DOLFCU, had this to
CU*Answers, the 100% credit union-owned, data processing CUSO, recently published the sixth month statistics for alert items posted between January 1 and June 30 of 2019. In total, CU*Answers posted 153 alert items – 77 of these were posted in Q1, and 76 were posted in Q2. The average send rate for the first half
Liberty Lake-based core data processor, CU*NorthWest, announced that BeFit Financial FCU of Vacaville, CA, successfully converted to the CU*BASE® data processing system. The credit union represents 3,805 members and $37.8 million in assets. BeFit Financial FCU was able to offer its members new and improved services through CU*NorthWest including It’s Me 247 Online Banking, mobile
Hawaii Central Federal Credit Union, based in Honolulu, Hawaii, was looking for a synergistic way to better serve their members. Committed to driving efficiencies by digitizing their member document processes, they decided that eDOC Innovations’ mDTM® was just what they needed. Implementing the state-of-the-art mobile enterprise digital transaction management solution that fully integrates with their
CU*Answers, the 100% credit union-owned, data processing CUSO, recently determined the sixth month average send rate for Client News emails sent from January 1 through June 30 of 2019. In total, CU*Answers sent out 368 Client News emails, a decrease of 60 items from the 428 Client News emails sent out during the same time
Congratulations to Grand Trunk (BC) Employees Federal Credit Union for launching a new website today. The new website features a clean, modern design. The home page includes large rotating banners for current promotions, a featured rates section, a news & events section, a resources bar for quick access by members, featured product buttons and a
The format of CU*Answers’ credit card statements is changing for July statements produced on August 1, 2019. The transactions, fees and interest charged details will be more clearly defined in separate sections. The “Interest Charged Calculation” section will be re-organized so that it is easier to understand the breakdown of balance transfers, cash advances and
CU*SOUTH announced that Union Pacific Streamliner FCU of Omaha, NE, has selected the CU*BASE® core software and CUSO@Work Collaborative Services to enhance their member service and help the credit union grow. Jonathon Miller, CEO of Union Pacific Streamliner FCU, said: “Since Union Pacific Streamliner FCU is a small credit union, it is crucial that we
Allegan Community Credit Union, based in Merrill, WI, joined the Xtend Branch XT Support client list this month. Allegan Community has three locations and a membership base of 8,000. Xtend will be assisting Allegan Community members from 8:00am to 8:00pm ET. Xtend’s Contact Center Manager, Jason Conrad added: “We are excited to be working with