CU*SOUTH, a provider of core data processing services, recently announced that its Managed Services Collections division has aided TriRivers FCU of Montgomery, Alabama in reducing the credit union’s delinquency rate from 3.68% to 1.31% in a matter of 16 months.
Xtend, Inc. a multi-owned cooperative CUSO based in Grand Rapids, Michigan, reports that electronic communication delivered to members through its Member Reach service reached an all-time high last year. During 2010, the CUSO reports that it generated a combined total of more than three million email and online banking messages to credit union members.
The call center at Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, is in the process of handling the overflow inbound member service calls for a new credit union partner. Brillion, WI-based Best Advantage Credit Union ($65M in assets; 7K members) contracted the CUSO’s Xtension Contact Center to assist its staff following its recent…
CU*Answers has unveiled its 4th Annual Video Contest, and for 2011, the Grand Rapids-based CUSO has upped the ante. Rather than awarding one prize only for Best Video Idea, participants can also contend for Best Complete Video and Best Jingle.
With the most recent release of system enhancements, CU*Answers has unveiled several improvements to the Dashboard tools embedded in the CU*BASE core data processing system. According to CU*Answers, these improvements were developed from direct input of CEO’s that attended the most recent CEO Strategies Focus Group during which time credit union leaders explored ways CU*BASE…
CU*Answers, the West Michigan-based CUSO known for providing CU*BASE core data processing and other services, will be hosting a User Group meeting for its credit union clients to learn more about its partnership with Fifth Third Processing Solutions.
eDOC Innovations, a CUSO providing e-document solutions to more than 400 credit unions nationally, recently announced that 2010 fiscal year revenues exceeded projections.
CU*Answers, the West Michigan-based CUSO known for providing CU*BASE core data processing and other services, will be hosting a Web Conference to unveil new features of its Risk Management Report Generator on February 11.
Audit Link, a division of CU*Answers, the Michigan core data processing CUSO known for providing CU*BASE, has announced a new offering to assist credit unions in complying with recently published concentration risk monitoring requirements.
CU*SOUTH recently announced that 44% of its credit union clients used the 5300 Call Report tools in CU*BASE to not only create 4th Quarter Reports, but also to upload these reports to the NCUA.