CU*Answers, the 100% credit union-owned, data processing CUSO, recently completed a report which details all Client News communication series currently in rotation. This report, compiled by Writing Team Communications Coordinator Andrew MacMillan, accounts for all Client News communications that are sent with some degree of regularity. The report does not account for emails that are…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently completed a quarterly report for the volume of Client News emails delivered between the months of January and March of 2022. This report, compiled by Writing Team Communications Coordinator Andrew MacMillan, serves to highlight trends in the volume of Client News emails month-over-month, quarter-over-quarter, and year-over-year.…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently created a report detailing all Client News communications in the “Did You Know?” series. Launched by Technical Writer Alycia Meyers in 2020, the Did You Know? email series spotlights helpful hints and tips on ways that credit union staff can make the most of CU*BASE tools.…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently saw the CU*Answers Writing Team and Network Services teams collaborate on a project to design several flyers for services currently available from Network Services on the CU*Answers online store. Sarah Sweet, Client Support and Operations Manager with Network Services, provided information that would be highlighted in…
CU*Answers, the 100% credit union-owned, data processing CUSO, recently updated the email template used for announcing the sunsetting of various products, services and CU*BASE tools or features. For the past several years, these emails used the header of ‘Every Sunset is a New Dawn’ and included information on items that were being discontinued or replaced…
West Michigan-based credit union service organization CU*Answers recently published a new video series about their Analytics Booth software product. The new Analytics Booth for Board Members series, which includes 10 videos, is geared toward credit union board members and helps them better understand the ins and outs of Analytics Booth, a software that details the…
Next month, West Michigan-based credit union service organization CU*Answers is set to unveil a new look within the video portion of its online store. The CU*Answers Writing Team is excited to announce the addition of 33 video products that can be customized with either basic or deluxe customization. Additionally, a new video creation service will…
CU*Answers today posted samples of prototype designs for its new Xpress Teller processing platform, in development now and scheduled to release in the spring of 2021. Created as an alternative to the CUSO’s full-featured CU*BASE® teller line posting tool, Xpress Teller is a result of the CUSO’s “Teller 3P” initiative which envisions three distinct teller…
CU*Answers, the 100% credit union-owned, data processing CUSO, has delivered forty emails in the “We’re Here When You Need Us” series, a campaign that began in April 2020. Envisioned by Julie Gessner, VP of CMS Sales, the series emphasizes the many ways CU*Answers supports its clients daily. As part of this campaign, Andrew MacMillan, Communications…
CU*Answers, the 100% credit union-owned, data processing CUSO, published the 20.07 Release Resource Companion to the CU*Answers website on Friday, July 17. This document is the second in CU*Answers’ new Release Resource Companion series, publications that will accompany each major release to the core CU*BASE software going forward. The 20.07 Release Resource Companion highlighted new…