Over the past several weeks, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, participated in a series of annual events hosted by its CUSO partners in the cuasterisk.com network. The initial event was hosted by eDOC Innovations in mid-May for both owners and clients. That event was followed in June by two Annual Leadership…
On June 16th, Xtend, Inc., the Michigan-based multi-owned cooperative CUSO, welcomed over one hundred credit union professionals to its 13th Annual Stockholder Meeting at the JW Marriott Hotel and Conference Center in Grand Rapids. The meeting, which was open to not only customer-owners, but also clients and visitors, was the largest such event in Xtend…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that Texas-based FI-Mobile, LLC has become the first participant in its Premier Partner program. According to Xtend President Scott Collins, the CUSO started the new program “to re-enforce our commitment to the business plans of our strategic partners through joint marketing and business development activities.”…
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, recently announced the results of its second fiscal quarter to stockholders and clients. The results for the fiscal period, which ended on March 31st, reflected a continuation of the solid numbers posted during the company’s first quarter. In his quarterly newsletter to stockholders, Xtend President Scott…
In order to help drive member awareness of brokerages services offered by its customer-owners, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, is delivering periodic, targeted emails and online banking messages to members of fifteen credit unions. The CUSO reports that during the months of January and February more than 83,000 electronic messages were…
To help meet the demand of its growing contact center business, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced it will expand its remote staff to include agents located at Fairhope, Alabama-based CU*SOUTH. Both CUSOs are members of the cuasterisk.com network. According to Xtend President Scott Collins the two CUSOs started dialogue about…
By reconfiguring its footprint within in its Grand Rapids, Michigan headquarters locations, Xtend, Inc., the multi-owned cooperative CUSO, increased its call center capacity by 20%. The expansion, which was completed in late February, allows the CUSO to add staff to meet the increasing demand for its shared resources services. Xtend President Scott Collins commented, “This…
During the first four months of its fiscal year, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has experienced increased demand for its compliance monitoring services. The services, which include a variety of à la carte and packaged offerings, are marketed and supported collaboratively with Xtend’s CUSO partners in the cuasterisk.com network—CU*Answers, CU*Northwest and…
When the numbers were tallied, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it had experienced another year of significant growth for its loan servicing business unit. The unit is part of the CUSO’s Shared Resources and Staff (SRS) back office support team, and currently serves more than three dozen credit unions…
Xtend, Inc., a Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that its Board of Directors has ratified two new credit union stockholders. With the new owners, the twelve-year-old CUSO now has eighty-five equal stockholders that are located in seventeen states and the District of Columbia. The newest credit union owners are $51.9 million DGE FCU…