Xtend, Inc., the Grand Rapids, Michigan-based CUSO, announced that it recently provided inbound call center support for members of three credit unions during their core data processing conversions. Each credit union was converting to CU*BASE®, the core data processing suite from sister CUSO CU*Answers. Two of the projects lasted two weeks, and the third was
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, encourages its credit union clients to partner with Xtend for their marketing needs. Xtend can help market credit unions various products and services in many different avenues. Credit unions can take advantage of HTML e-mails with Member Reach, e-statement notifications, RevGen and Special
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, encourages its credit union clients to partner with Xtend for their marketing needs. Xtend can help market credit unions various products and services in many different avenues. Credit unions can take advantage of HTML e-mails with Member Reach, e-statement notifications, RevGen and Special
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, announced that it would begin marketing mobile shopping solutions from Relevant Solutions, the Castle Rock, Colorado-based mobile engagement and marketing firm. The two firms recently co-hosted a web conference event to introduce the partnership and drive awareness of new mobile shopping solutions. Several follow on events
During the past three months, Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO, has added new credit union clients in each of its major business units and will close the calendar year serving more than 200 credit union clients nationally. Xtend President Scott Collins reflected on the steady growth of the client base by
Xtend, Inc., the thirteen-year-old Grand Rapids, Michigan-based cooperative CUSO, announced its newest credit union stakeholder – Redondo, California-based South Bay Credit Union (www.sbcu.org). Xtend President Scott Collins welcomed SBCU to the CUSO by noting, “Jennifer Oliver (SBCU CEO) has been a huge supporter of the efforts of our cuasterisk.com network since we first met a
CU*NorthWest has expanded its call center by an additional 4 operators. Call center services offered by CU*NorthWest are in partnership with cuasterisk.com CUSO partner Xtend. Call center agents answer phone calls for credit unions and serve credit union members as an extension of credit union member service staff. CU*NorthWest provides operators in Liberty Lake, Washington
Xtend, Inc., the Grand Rapids, Michigan-based multi-owned cooperative CUSO that ended its 2015 fiscal year on September 30th, announced year-on-year revenue growth of nearly 20%. According to Xtend President Scott Collins, the results “will not become official until our CPA firm concludes their work in the next few weeks, but we don’t expect to see
CU*Answers, the West Michigan-based core data processor, announced that it had recently converted the Commonwealth Utilities Employees Credit Union (Marion, MA) to its CU*BASE® processing platform. The credit union deployed the CUSO’s CU*BASE service bureau processing solution, including a wide array of member self-service features. Commonwealth Utilities Employees also implemented the CU*Spy online document image
CU*Answers, a cooperatively-owned CUSO, and Payveris, a next generation online mobile digital payments company, have recently partnered to provide a fully integrated online banking and payments experience to client credit unions and their members. This partnership leverages Payveris’ modular, API-driven digital payments platform and further strengthens CU*Answers’ member-focused online banking services suite. As a part