CU*Answers, West Michigan based core processing CUSO, recently announced personnel changes within the Conversion Team. Heather French has moved to the SettleMint Team as an EFT Account Executive. Melissa Fulgenzi, originally from Client Services and Education, joins the team as a Conversion Coordinator. Melissa brings four years of Client Services experience as well as many…
CU*Answers, West Michigan based core processing CUSO, recently announced the winners of its annual ‘Cut the Clutter’ initiative. The combined teams of Delivery Services, Client Services and Education, Writing and Marketing were awarded first place for filling the most recycle bins. Delivery Services filled one bin alone, removing their remaining paper archives. All conversion- or…
On March 26, 2013, CU*Answers, a 100% credit union-owned CUSO, presented a web-based Education Express course for credit unions on disaster recovery planning and the importance of plan testing and exercising. As part of CU*Answers rigorous continuity and recovery plan test and exercise schedule, the ability to recover critical core processing in an effective and…
CU*Answers, a cooperative data processing CUSO, announced it will be shipping a new Grand Opening Kit to all CU*Answers data processing clients at no cost. The kits provide inexpensive, high quality materials to drive the marketing of features within the CU*BASE® core processing platform and It’s Me 247 online banking. The new Grand Opening Kit…
West Michigan based data processing CUSO, CU*Answers announced it will be deploying the latest software upgrade to its flagship data processing software in the near future. The CU*BASE® 13.0 Software Upgrade will be sent to all service bureau clients on April 14th and to in-house clients on May 13th – 14th. CU*Answers stated the CU*BASE®…
State Highway Credit Union has chosen to partner with CU*NorthWest and implement CU*BASE® GOLD as their core data processing solution. With nearly 2000 members, the $28.9M credit union has been serving members for nearly 75 years. CU*BASE GOLD offers a comprehensive solution for credit union data processing including marketing, compliance monitoring and management tools, in…
CU*Answers Network Services, a West Michigan-based technology solutions provider, today announced that it has added ITIL Foundation to its list of growing professional certifications. ITIL is a mature, well thought-out approach for providing IT service management and uses a practical framework for identifying, planning, delivering, and supporting IT services to business. ITIL seeks to align…
CU*Answers, the 100% credit union-owned cooperative CUSO, announced a meeting for its top ten credit unions in asset size to focus on accounting priorities for 2013-14. This marks the second year for the event, giving credit unions an update of what’s been happening since the last meeting, and discussing what’s next on the development schedule.…
West Michigan based data processing CUSO, CU*Answers, has released its sixteenth edition of the “Tricks of the Trade” education series. The series focuses on several aspects of the company’s flagship data processing platform, CU*BASE®, and how it can be optimally utilized. The most recent edition focuses on five various topics: the Smart Message functionality that…
The West-Michigan based cooperative CUSO, CU*Answers is pleased to announce some of their on-going client education initiatives. In 2013 CU*Answers teamed up with a new partner, CU Training Inc. to offer a new online campus. “In addition to the new online campus, we have also added 22 new courses to our annual training offerings, five…