In early 2017, CU*Answers will launch the account creation phase in an automated membership opening process designed with mobile in mind. It is loaded with customizable features with identity verification, and configurable pages to provide a printable membership card and information about how to fund the account. Shortly thereafter, the account creation process will be…
When a company changes its Company ID in the ACH network, it can cause situations where the distribution transfers do not follow resulting in a headache for both credit union and member. For $34M-First Ohio Community Federal Credit Union, this was an arduous task on their previous core processing platform requiring manual copying of distributions…
Credit unions can now enjoy a customizable mobile check deposit app that includes credit union logos, branch information, advertisements, registration, pending registration, and rejected registration text, displays for account mismatches, mobile check deposit history, check deposit tips, and a pop up window that displays the deposit was successful. Assist questions and social media icons for…
CU*SOUTH, a 100% credit union-owned CUSO, announced that the price of a share of Class A common stock would increase to $40,000.00 effective immediately. “We started offering Class A shares in September 2011,” said Leo Vaulin, CEO and co-founder of CU*SOUTH. “Over the past 5 years, thanks to the enthusiastic support of our credit union…
CU*SOUTH announced that it had completed the conversion of Frederiksted FCU to its CU*BASE hosted core platform. Frederiksted FCU serves members on the western end of the Caribbean Island of St. Croix in the US Virgin Islands. “We’re thrilled to offer CU*SOUTH’s software and services to Frederiksted’s members,” said CU*SOUTH CEO Leo Vaulin. “This is…
In late December, Kansas City Credit union, a credit union that converted to the CU*BASE system in 2016, rewarded their members through the use of a patronage dividend. After converting to CU*Answers’ core platform, the credit union was immediately excited about reviewing what opportunities they had to reward their membership for their participation. CU*Answers’ Earnings…
At the 2016 CEO Strategies conference held in November, the CU*Answers Earnings Edge and Analytics teams demonstrated the features of functionality of the new My CU Today Plus product that will be launching in early 2017. The My CU Today Plus product is a web based platform that allows CU*BASE® users to review and analyze…
The 2017 CU*Answers Executive Study Group program was recently announced to include two major categories: the Active Beta and Dashboard Dives programs. The two will include over forty web conferences for credit union executives to attend in 2017. These web conference are a continuation of the energy that is created during the CEO Strategies conference…
Lakes Community Credit Union, a $94M credit union based in Lake Orion, Michigan, was looking for new opportunities to create their 2017 budget and recognized that they had an opportunity to use the analytical tools within CU*BASE® to create a robust and educated budget based on historical activity and their estimations for what would be…
Chiphone FCU, an $89M credit union based in Elkhart, Indiana, recently introduced a redesigned approach for their checking products that included the introduction of added services. The project involved taking their existing single checking product and breaking it into two checking products that members can choose from. The first checking product provides identification protection services…