Dowagiac Area Federal Credit Union (Dowagiac, MI) and Sears Spokane Employees Federal Credit Union (Spokane, WA) have chosen CU*Answers for their member check processing. The CU*Answers Item Processing department was initially formed in 1982 for direct deposit services and their first check processing client was signed in 1984. The Item Processing team has proven its…
CU*Answers, the 100% credit-union owned cooperative, recently announced their 10th Annual Video Contest to clients of the cuasterisk.com network. Each year CU*Answers offers up to a total of $4,500 in cash awards to three winning credit unions and the chance for their ideas to be professionally produced into a video. This year’s video contest theme…
CU*Answers, the 100% credit union-owned CUSO, recently published information on credit unions using its My CU Today product, an online tool for tracking data related to your credit union. In 2016, credit unions using the service experience the following growth: • Closed end loans grew from $5.64 billion to $9.23 billion • Open end loans…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its new partner in video-conferencing solutions: Zoom, Inc. As part of this new partnership, CU*Answers now offers clients a more user-friendly webinar experience, higher video and audio quality, and compatibility with more platforms and devices. Perhaps the best part about this new partnership from…
CU*Answers, data processor to nearly 200 credit unions nationwide, recently announced its latest marketing service: video customization. As part of this new service, the credit union service organization will customize any of its member-facing online banking video tutorials to include credit union branding. With the basic customization package, credit unions will see their logo replace…
CU*NorthWest, the 100% credit union-owned cooperative CUSO, announced today that County Schools Federal Credit Union in Ventura, California has signed a core processing contract and is scheduled for conversion in September 2017. The $53.7 million dollar credit union represents approximately 7,400 members. CU*NorthWest is extremely pleased to be adding an additional California client. John Bagents,…
CU*SOUTH announced that MUNA FCU in Meridian, Mississippi, had extended its core data processing services agreement for a second term. MUNA FCU is an owner of the CU*SOUTH CUSO, and MUNA’s CEO, Bo Pittman, serves on the CUSO’s Board of Directors. “Bo Pittman and MUNA FCU have been a great success story for CU*SOUTH,” said…
CU*SOUTH announced the results of its fourth quarter client satisfaction survey. “Over our 10-week survey period from October 20 through December 31, we received 277 survey responses,” reported Derrick Smith, CU*SOUTH Chief Operating Officer. “Each survey tracked the quality of an individual interaction between a credit union client and our client service team. Our survey…
CU*SOUTH announced that the CUSO’s board of directors recently held its organizational meeting for the 2017 fiscal year. Joining the board for the first time were newly-elected board members: • Stephanie Sievers, CEO of ANECA FCU (Shreveport, LA) • Thomas Flowers, CEO of Calhoun-Liberty Employees CU (Blountstown, FL) • James Phetteplace, CEO of My Pensacola…
Cooperative CUSO CU*SOUTH recently announced that Derrick Smith has been promoted to Chief Operating Officer. “Derrick has proven to be a great resource of our CUSO team and to the credit unions we serve,” said CU*SOUTH CEO Leo Vaulin. “He has a tremendous love for credit unions, and that passion shows up in every task…