Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially opened the nomination process for their 2017 annual stockholder election, which will be held on June 22nd. The meeting will take place at the JW Marriott in…
On January 25, 2017, CU*Answers, a 100% credit union-owned CUSO, held its 5th annual corporate “Continuity Awareness Day” as part of their business continuity awareness and training program to help strengthen preparedness levels and sharpen incident response capabilities across all business units. “Now, more than ever before, establishing contact with members of your incident response…
CU*Answers Item Processing, in partnership with eDOC Innovations, has successful implemented its first wave of Mobile RDC processing for twelve credit union clients. Located across the contiguous states, these credit unions were either new to RDC or have converted from another vendor. No matter the experience level, all have access to global and member level…
Nearly 200 participants logged into the first in a series of web-based training sessions where CU*Answers introduced a completely new set of navigation coming to its CU*BASE core processing software. Although the changes were announced officially to all clients just two weeks ago, the CUSO has previewed the project at several training and management events…
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, recently launched a new automated ACH posting tool for its self-processing credit union data centers. Through this newest feature of its OpsEngine automation toolkit, in-house users of CU*BASE®, the CUSO’s flagship core data processing suite, are able to schedule the posting of ACH activity periodically throughout the day…
With credit unions facing competition from traditional banking and new emerging competitors in the FinTech arena, eDOC Innovations continues to develop solutions that specifically address the needs of credit unions to conduct digital transactions anytime, anywhere. Two recently released products, eDOCSignature and eDOCMobile RDC, are paving the way for credit unions large and small to…
Awakon Federal Credit Union, a 12,000-member credit union based in Onaway, Michigan, has selected eDOC Innovations’ mobile enterprise digital transaction management (mDTM®) to provide state-of-the-art automation and management in their digital transaction business processes. The automation processes of eDOCSignature easily integrate into their workflows and result in very efficient remote closing capabilities. “eDOC’s mDTM® is…
The Internet Retailer Support Center (IRSC), a new support desk at CU*Answers for credit union virtual channel project managers, launched CU*Answers’ Mobile App 2.0 with single sign-on for mobile check deposits to four credit unions—Florida Hospital CU, Academic FCU, Sioux Empire FCU, and United Advantage NW FCU. Credit unions are getting on the schedule to…
The Earnings Edge team at CU*Answers recently assisted Lakes Community Credit Union (Lake Orion, MI) with the launch of a new service charge. Lakes Community was interested in automation strategies to ensure that their team would not have to perform the assessment of their new service charge manually. With the help of the Earnings Edge…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, advertising and social media consulting, announces yet another incredible success story from one of their clients using Yak Tracker, their premium lead generation application, which allows credit unions to use social and digital media to generate leads and revenue. Verve, a Credit Union, a $795 million…