Known for creating “Expert” users out of credit union client staffers, CU*SOUTH hosted a week of advanced training in the CU*BASE® platform, from February 13th to the 17th. “We had a full house,” noted CEO Leo Vaulin. “We’re proud that our clients are so enthusiastic about expanding their knowledge of the system.” CU*SOUTH’s innovative core…
Located In Onaway, Michigan, Awakon Federal Credit Union recently completed a full network upgrade under the direction of the CU*Answers Network Services teams. This upgrade allows Awakon Federal Credit Union to keep their equipment and solutions current and is part of the overall technology plan at the credit union. CU*Answers Network Services also provides the…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winners of its first Share & Win contest. Credit unions participating in CU*Answers’ quarterly service enrollment contest for members were encouraged to demonstrate how they were promoting the contest for a chance to guarantee a member from their credit union a prize. Service 1 Federal…
CU*Answers, a 100% credit union-owned core data processor, recently welcomed Academic Federal Credit Union (Briarcliff Manor, NY) to its network of CU clients. The $41 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 8 others located in New York. Academic FCU converted from the FIS Mercury platform.
On February 9, 2017, CU*Answers presented a complimentary web-based educational course for credit unions on developing, implementing and testing their Incident Response Plans (IRP) as part of their comprehensive information security program (CISP). This webinar is offered once each quarter. Stages of an Incident Response “The first step in designing your credit union’s plan is…
eDOC Innovations, headquartered in Middlebury, VT, will showcase their native e-signature solution, eDOCSignature, at this year’s annual GAC in Washington D.C. eDOC not only strives to provide the best mobile enterprise digital transaction management solutions for the industry, but also, as a CUSO, embodies the cooperative principles in its DNA by recognizing its role as…
CU*Answers offers numerous software releases each year, but the one coming up in March will bring a major change generating excitement for staff and clients. “We are not changing the underlying programs, but are moving the navigation from a menu-driven to a search-driven system,” said Laura Welch-Vilker, VP of Client Services and Education. The CUSO…
Chatter Yak!, the Oshkosh, Wisconsin-based CUSO specializing in marketing, advertising and social media and consulting, is pleased to announce their latest upgrades to Yak Tracker, their premium lead generation application, which allows credit unions to use social and digital media to generate leads and revenue. “In order to continue helping our credit union clients thrive,…
As part of the new navigation project for its core processing platform, CU*BASE, CU*Answers is excited to offer its credit union clients a chance to win a new touch-screen laptop by completing a word search puzzle full of words related to the new navigation and sending it back to the CU*Answers Marketing team. The project…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced that it is joining Mitchell, Stankovic and Associates as an UNDERGROUND PARTNER, with the goal of driving dialogue and putting ideas into action that push the credit union industry toward forward progress. “Credit unions should be game changers,” said Susan Mitchell, CEO of MSA. “Instead we…