CU*Answers is pleased to announce Scott Collins as Executive Vice President of Sales and Marketplace Development. Collins will be responsible for the leadership of the CU*Answers sales team, managing the core software sales for the CUSO and identifying new opportunities for strategic partnerships. Collins is a well-known figure at CU*Answers, where he has worked as…
On February 23, 2017, the CU*Answers Imaging Solutions team hosted a roundtable event for credit unions subscribing to their release management service. Seven credit unions participated, sharing discussion on a wide range of topics including working with members remotely through eSignature and remote deposit capture, upcoming features, and a hands-on lab of best practices for…
CU*Answers, a 100% credit union-owned core data processor, recently welcomed Cincinnati Ohio Police Federal Credit Union (Cincinnati, OH) to its network of CU clients. The $113 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 19 others located in Ohio. COPFCU converted from the Fiserv Advantage platform.
Known for creating “Expert” users out of credit union client staffers, CU*SOUTH hosted a week of advanced training in the CU*BASE® platform, from February 13th to the 17th. “We had a full house,” noted CEO Leo Vaulin. “We’re proud that our clients are so enthusiastic about expanding their knowledge of the system.” CU*SOUTH’s innovative core…
Located In Onaway, Michigan, Awakon Federal Credit Union recently completed a full network upgrade under the direction of the CU*Answers Network Services teams. This upgrade allows Awakon Federal Credit Union to keep their equipment and solutions current and is part of the overall technology plan at the credit union. CU*Answers Network Services also provides the…
CU*Answers, a 100% credit union-owned cooperative CUSO, recently announced the winners of its first Share & Win contest. Credit unions participating in CU*Answers’ quarterly service enrollment contest for members were encouraged to demonstrate how they were promoting the contest for a chance to guarantee a member from their credit union a prize. Service 1 Federal…
CU*Answers, a 100% credit union-owned core data processor, recently welcomed Academic Federal Credit Union (Briarcliff Manor, NY) to its network of CU clients. The $41 million credit union joins over 250 credit unions currently on the CU*BASE® platform, including 8 others located in New York. Academic FCU converted from the FIS Mercury platform.
On February 9, 2017, CU*Answers presented a complimentary web-based educational course for credit unions on developing, implementing and testing their Incident Response Plans (IRP) as part of their comprehensive information security program (CISP). This webinar is offered once each quarter. Stages of an Incident Response “The first step in designing your credit union’s plan is…
eDOC Innovations, headquartered in Middlebury, VT, will showcase their native e-signature solution, eDOCSignature, at this year’s annual GAC in Washington D.C. eDOC not only strives to provide the best mobile enterprise digital transaction management solutions for the industry, but also, as a CUSO, embodies the cooperative principles in its DNA by recognizing its role as…
CU*Answers offers numerous software releases each year, but the one coming up in March will bring a major change generating excitement for staff and clients. “We are not changing the underlying programs, but are moving the navigation from a menu-driven to a search-driven system,” said Laura Welch-Vilker, VP of Client Services and Education. The CUSO…