When Trademark Federal Credit Union, in Augusta, ME, adopted eDOCSignature to transition to a digital culture of electronic loan documents for the benefit of the credit union and its members, it became apparent that the features and benefits of the solution facilitated the speedy flow of transactions to completion. After a few months using the…
Xtend Inc., a West Michigan-based cooperative CUSO, recently announced that Unison Credit Union signed on and launched Xtend’s ‘Losing the Love’ program, making them the first client to join in 2019. Xtend now has 5 credit unions signed on for this program which focuses on assisting credit unions with member retention and recapturing the loyalty…
First Miami University Student FCU (Oxford, Ohio) and TruChoice FCU (Portland, Maine) have recently converted to CU*Answers Item Processing for their member check processing needs. As CU*Answers clients utilizing CU*BASE® for their core processing software, both CUs will receive unlimited free member check image copies and free implementation of member check images to It’s Me…
The eDOC Innovations Board of Directors announced today that Mark Fierro has been appointed Chief Executive Officer of the multi-owned CUSO. Fierro, named Interim CEO in November 2018, has been with the company for more than 19 years previously serving as the Executive Vice President/Chief Operations Officer leading the day–to–day operations of the CUSO. “This…
With credit unions recognizing the ever-growing popularity of mobile devices and mobile driven solutions in the financial world, eDOC Innovations is experiencing an upsurge of credit unions onboarding to their eDOCMobile RDC platform. The CUSO announced today, they are currently serving over 150 credit unions that provide mobile remote deposit capture to more than 110,000…
AuditLink, the audit and compliance division of CU*Answers, announced in February that it would provide all CU*Answers clients with a free session to configure and train staff on utilizing the CU*BASE tools to monitor for high risk suspicious member activity. Since then, forty credit unions have taken up the offer to learn more, with more…
OpsEngine, the production center for CU*Answers, is pleased to announce the addition of Anthony Marinelli to the data center team in the position of 3rd shift operator. He is proficient in Microsoft applications and has expertise with PC systems. One of Mr. Marinelli’s hobbies is buying old PCs, taking them apart, and then restoring or…
The Lender*VP Collections team at CU*Answers has added yet another client to their list bringing the current total to 22. $69 million Cherokee Strip CU based in Oklahoma has over 9,000 members and represents the first Collections team client in the state. “It’s always exciting to branch out into a new state for collections work,”…
CU*Answers, the 100% credit union-owned data processing CUSO, is holding the next Dashboard Dives session on Thursday, April 4 from 3–4 pm ET. Join the Asterisk Intelligence team as they review CU*BASE tool #979, the Where Your Members Shop dashboard. This feature reviews member transaction activity through four channels—credit cards, debit cards, ATM, and ACH transactions—providing…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 22nd from 3:30–4:00 pm ET. This month’s focus is the CU*Answers Mobile App. Join Kristian Daniel, Account Executive with the Internet Retailer Support Center, as he discusses new features available within the app. Topics…