Last week CU*Answers kicked off a new initiative designed to expand the opportunities its credit union owners and clients have for interacting with CUSO. “This initiative is a response to our desire to work harder than ever to give credit unions ways to interact with us in new ways,” said Dawn Moore, CU*Answers EVP of…
The CU*Answers Web Services and Marketing team recently added a new web developer. With the hire of web developer David Boden, the Web Services team now consists of five full time web developers in addition to graphic designers, content marketers and web quality assurance staff. The CU*Answers Web Services and Marketing team hosts and supports…
Hosting and supporting nearly 300 websites for credit unions and other businesses across the United States, website security is very important to the CU*Answers Web Services and Marketing team. All websites and Internet connected servers are constantly scanned and attacked by bad guys looking for vulnerabilities and opportunities to attack and infect with malware. To…
eDOC Innovations, a leading eCommerce CUSO based in Vermont, has continued to grow its Mobile RDC (Remote Deposit Capture) application enrollments. CheckLogic Mobile offers credit unions the flexibility to define global and member-specific limits while also providing restrictive endorsement detection. Since July 2021, 35 additional credit unions have signed on to use the service. Processing…
eDOC Innovations, a leading eCommerce CUSO based in Vermont, in collaboration with its network partner, CU*Answers, has signed six additional in-house credit unions within the last 8 months. eDOC’s advanced Mobile Digital Transaction Management software (mDTM®) in conjunction with CU*Answers’ powerful core solutions create an effective procedural synergy. Its deployment provides the optimal remote closing…
eDOC Innovations, a leading CUSO based in Vermont, has signed another credit union to implement eDOCSignature® and its integrated workflow with the Sync1 Systems. Superior Credit Union, a $1.5B credit union based in Lima Ohio is the 5th credit union client who have adopted the integrated solution in the last nine months. eDOCSignature’s capabilities provide…
In October 2021, CU*Answers introduced a new database for credit unions to enter all of the required Home Mortgage Disclosure Act (HMDA) loan information. Coming in October 2022, credit unions will have the ability to upload this data directly into the HMDA website. This enhancement comes just in time for the next required HMDA reporting…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce the Client Services and Education Team has added a new client service representative to its roster, Drew Knox. Laura Welch-Vilker, VP of Client Services and Education said, “We are excited to have Drew on our team, he is a great asset and has already assisted over…
With the new mobile app 6.0 launch the CU*Answers marketing team has created a set of five predesigned mobile app banners to ease credit unions’ transition to the new app. The banner pack offers a variety of banners featuring card controls, mobile app convenience, “thank you for your membership,” and “welcome to our mobile app.”…
CU*Answers, the 100% credit-union owned cooperative, recently announced the winner of its 2022 debit card contest. Contests are run quarterly for a two-month period as a way of gathering member email addresses or increasing enrollment in credit union services such as e-statements, mobile deposit, and debit cards. Contest enrollment is free to all CU*Answers credit…