The Lender*VP Collections team at CU*Answers serves as a partner for many of the nearly 200 clients using CU*Answers across the country. Some credit unions are permanent fixtures who have been partners for years and some prefer a ‘repair and return’ policy. In either case Lender*VP Collections is there to support the clients of its…
The Lender*VP Collections team, a division of CU*Answers, recently accepted an agreement with $530M Notre Dame Federal Credit Union to work early stage delinquent accounts. “Clients find that they need to spend time focusing on the highly delinquent accounts that require more input form the credit union and having us work the early delinquent accounts…
The Lender*VP Collections team announced that it has increased the number of clients it serves nationwide by 35% since February. “It has been a fun and wild time getting all these new clients on board and getting support staff to handle the volumes,” said Jerry Collins, collections manager. “The word is really getting out about…
The Lender*VP Collections division of CU*Answers added yet another client to its growing list. Minnesota-based Wakota Federal Credit Union enlisted the team’s services bringing the total clients for Collections to eighteen. The team has clients nationwide, primarily concentrated in the Midwest area. “We love it when clients have heard of us,” said Jerry Collins, collections…
The Lender*VP division of CU*Answers added yet another client to their growing list. $214M Vacationland FCU signed up for the service bringing the total clients for CU*Answers to 19. “We have clients all over the country now, but we really have a large concentration in the Midwest area,” commented Jerry Collins, manager of the fast-growing…
Credit score analysis continues to be a focus of development in CU*BASE®, the core processing platform of cooperative CUSO CU*Answers. The credit score analysis dashboard examines all member credit scores, allowing the credit union to dissect the files and perform in depth analysis. To maximize the benefit of the feature, credit unions can opt to…
CU*Answers, the West Michigan-based core data processing CUSO, has an integration solution for FIS ChexSystems’ Qualifile. Client credit unions can now join over 9,000 other financial institutions utilizing this powerful risk management tool with a single sign-on through CU*Answers’ CU*BASE® platform. This integration represents another key relationship CU*Answers has secured in the industry that will…
The Lender*VP Forms team announced that it will review and consult with credit unions on their forms to see if there’s any way to make them more efficient. The goal is to pull in or pre-populate as much information from the system as possible, to keep the amount of manual entry on the end-user as…
CU*Answers, data processor to nearly 200 credit unions nationwide, now offers its Lender*VP clients a one-of-a-kind lending tune-up. As part of this new opportunity, credit union lending staff have the chance to work directly with Pete Winninger, CU*Answers VP of Professional Services/Lender*VP, to ensure their lending team is operating as efficiently as possible. “The tune-up…
The CU*Answers Lender*VP Forms team completed the annual update for its ‘Price You Pay for Credit’ forms. The graphs and scoring ranges have been updated with the 2017 FICO information received from the credit bureaus for each FICO model supported. Lender*VP Forms offers two custom loan forms (consumer and real estate versions) to credit unions…