As a cooperative organization based in Vermont, eDOC Innovations strives to give back to the community. This is especially true during the holiday season when eDOC helps local charities with food donations to make a positive impact on the community. Given Vermont’s high cost of living, sometimes ends just don’t seem to meet no matter
CU*Answers, the Grand Rapids, Michigan-based cooperative CUSO, is in the process of replacing its primary development server environment with a state of the art POWER9 processor from IBM. Because of the complex environment that the CUSO has deployed for its current IBM platform, they have engaged systems engineers from IBM to help develop the final
Asterisk Intelligence, a data analytics team at CU*Answers, successfully concluded hosting a data analytics educational event named Asterisk Intelligence Week. The 4-day event is open to users of CU*Answers’ CU*BASE® core processing software and was attended by 30 individuals from credit unions across the United States. All sessions were free and included a mixture of
CU*Answers recently announced the publishing of its Fall 2019 API Catalog. API development represents an important process to continually enhancing CU*Answers’ capabilities to remain flexible for providing data in a streamlined, secure manner. This is not only for the tools the cooperative CUSO develops, but provides a gateway to allow others to develop products that
Community Resource FCU, a credit union based in Latham, NY, has decided to switch to eDOCSignature®. eDOCSignature provides a secure, compliant, e-Signature channel with document delivery exchange for both remote and in-branch document signing by credit union members. eDOCSignature provides credit unions with the opportunity to serve their members wherever they are. Deana Harrington, Head
The CU*Answers SettleMINT EFT team converted 2,491 credit card loans for Cincinnati Ohio Police CU to the CU*BASE online credit card platform. Cincinnati Ohio Police Credit Union, located in Cincinnati, OH, brought their credit card portfolio in-house. “Credit unions moving to the online credit card platform typically see a 35-45% overall savings and it allows
EmpireONE Federal Credit Union, in West Seneca, NY, recently launched a new website. The new design is responsive and has many great features such as featured rates, an alert bar, easy contact form, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device
The West-Michigan based cooperative CUSO, CU*Answers, recently announced that during the first Year End Processing Guide training in November, 86 participants attended. Over 45 attendees joined the training in the December session. Stephanie Raven, Client Services Team Lead said: “We are happy to see such high attendance for these important year-end educational opportunities. These training
Toro Federal Credit Union, in Bloomington, MN, recently launched a new website. The new design is responsive and has many great features such as an events calendar, an alert bar, live chat, and integrated site search. This new website greatly improves member experience by providing a modern website that will work on any device –
CU*Answers, the West-Michigan based cooperative CUSO, recently announced that they are preparing a new CU*BASE® Custom Training Edition for San Antonio Citizens Federal Credit Union. A Custom Training Edition is a copy of the credit union’s live data, copied over to a training environment just for their credit union staff. Laura Welch-Vilker, VP of Client