West Michigan-based cooperative CUSO CU*Answers recently announced that it had created and is now offering a free “We Are Open” marketing campaign to all credit unions nationwide. The marketing campaign is designed for credit unions still operating their branch drive-thrus, letting members know that despite the current national emergency their credit union is still there…
Each year CU*Answers, a 100% credit union-owned CUSO, holds an annual election for opportunities to run for a seat on their board of directors. The CUSO has officially closed the nomination process for their 2020 annual stockholder election, which will be held on June 17. The meeting will take place at the JW Marriott in…
Santa Barbara County Federal Credit Union (Santa Barbara, CA) recently converted to CU*Answers Item Processing for their Member Check Processing. As a core CU*BASE client of CU*NorthWest, the credit union receives unlimited free member check image copies and free implementation of member check images to It’s Me 247, CU*Answers’ online banking platform! The credit union…
The CU*Answers SettleMINT EFT Team converted 1,439 credit card loans for AdventHealth Credit Union to CU*BASE online credit card platform. AdventHealth Credit Union, located in Altamonte Springs, FL, brought their credit card portfolio in-house. “This will provide benefits to members like allowing them easier real-time access to their available funds including real time payments,” said…
Southern Gas FCU, located in Little Rock, Arkansas, is excited over its expanding member services with the adoption of Zipwhip, the two-way text messaging service available through CU*SOUTH. Zipwhip text provides members with the option to text or call the credit union’s existing landline, VolP, or toll-free business number. The easy to use apps for…
In a collaborative project, CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, worked closely with technicians from Falmouth, Maine-based Cumberland County Federal Credit Union and Yankton, South Dakota-based data center CUSO Site-Four, to complete the installation of new IBM POWER9 core servers to run the credit union’s core operations. The production server was deployed at…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Education Express webinar will be held on Monday, April 13th from 3:00 – 3:30 PM ET. This month’s focus is “Member Trackers in CU*BASE”. Join the manager of the Collections and Conversions Contact Center team to learn more about using member trackers in…
CU*Answers and Payveris, have partnered to provide a fully integrated Person-to-Person (P2P) payment experience for credit unions and their members. This is a standalone P2P offering that allows members the freedom to pay anyone. This service can be used in both It’s Me 247 online and mobile web banking. Building Trades Federal Credit Union became…
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the first Teller/Member Services day, a 4-hour web conference training course covering topics including teller processing, member services, and teller balancing research. Sixty-seven people attended the first training session for this new offering which will be held six times per year. Lani Lowing, Education Team…
CU*Answers recently announced that its Developer’s Help Desk (DHD) has completed 88 custom projects during its first fiscal quarter, including 3 new third-party vendor integrations. These vendor integrations included: Sageworks (Abrigo) – CU*Answers has developed a daily data file extract to be delivered, which may include loan, collections and deposit data. Suntell – CU*Answers has…