Liberty Lake-based core data processor, CU*NorthWest, announced that Rolling F Credit Union of Turlock, CA successfully converted to the CU*BASE data processing system in April 2020. The credit union represents 5,751 members and $49.1 million in assets. Rolling F Credit Union was chartered in January 1948. They are now able to offer their members new…
Interest in Daily Log Management (DLM) services provided by AuditLink, the audit and compliance division of CU*Answers, remains strong. Over the past year, AuditLink has added 15 clients bringing its total to 101. “It’s exciting to see credit unions take advantage of services like DLM,” said Marvin Johnson, AuditLink manager. “These are solutions created to…
The CU*Answers Conversions team converted over 4,200 members for TLCU Financial to the data processor’s CU*BASE® platform in February. TLCU Financial, located in Mishawaka, IN, converted from the ERS platform. The $42M credit union represents the 11th Indiana credit union to join the CU*Answers family.
Liberty Lake-based core data processor, CU*NorthWest, announced that Santa Barbara County FCU of Santa Barbara, CA successfully converted to the CU*BASE® data processing system in March 2020. The credit union represents 4,466 members and $48.6 million in assets. Santa Barbara County FCU was chartered in January 1950. They are able to offer their members new…
CU*Answers announced its Developer’s Help Desk (DHD) volumes remains high as per the number of custom requests being submitted and projects being completed. For the second fiscal quarter of 2020, 67 custom projects were fully completed, which represented over 2,500 programming hours. Additionally, 134 custom project requests were submitted for the period, and increased the…
CU*Answers has launched a development project to expand its already robust set of offerings that allow credit unions to offer skip-pay options to their members. Credit unions can currently grant automatic skip-pay privileges on its online credit card platform by simply selecting a batch of prequalified members and using a tool that adjusts the payment…
Liberty Lake-based core data processor, CU*NorthWest, announced that SLO FCU of San Luis Obispo, CA, successfully converted to the CU*BASE® data processing system in November 2019. The credit union represents 1,768 members and $32.6 million in assets. SLO FCU was chartered in March of 1953. They are able to offer its members new and improved…
CU*Answers, the West-Michigan based cooperative CUSO, invited clients to attend the second Teller/Member Services Day. The 4-hour training course covers topics including teller processing, member services, and teller balancing research. Twenty-seven people attended the first training session for this new offering which will be held six times per year. Lani Lowing, Education Team Lead stated,…
E-sign is making great headway in the credit union space as the technology becomes a “must-have” solution for completing transactions that would otherwise require a member’s presence or the expensive alternative of overnight mail. eDOC Innovations has seen significant growth on its popular eDOCSignature® platform, adding 23 new credit unions in the first quarter of…
In mid-March, Mark Lenaway, CEO of Northern Illinois Federal Credit Union (NIFCU), needed an eSignature solution and he needed it quickly. Lenaway looked to eDOC Innovations’ eDOCSignature® product. The CUSO was able to fully onboard the credit union in only one day, responding quickly to the immediate situation. After being fully onboarded, Lenaway remarked “This is so awesome!…