CU*Answers, the 100% credit union-owned, data processing CUSO, recently updated the email template used for announcing the sunsetting of various products, services and CU*BASE tools or features. For the past several years, these emails used the header of ‘Every Sunset is a New Dawn’ and included information on items that were being discontinued or replaced…
As a service to CU*BASE processed credit unions, CU*Answers maintains a contractual relationship with Sage Direct for providing laser statement print and mailing services. Currently the costs that are passed through to clients represent a direct pass-through fee, while several other fees, including processing and paper costs are absorbed by the cooperative CUSO. As of…
CU*Answers, the 100% credit union-owned CUSO, has been busy with preparations for this year’s 2020 CEO Strategies Conference. The event will take place November 10-12, 2020. The conference this year will be a hybrid event between virtual webinars and an in-person roundtable held at Devos Place Convention Center. The virtual webinars include six topics. The…
OpsEngine, the CU*Answers data center, working in tandem with Yankton, SD partner Site-Four, a data center servicing multiple credit union service organizations, has completed a business continuity test. The test, the second performed for Site-Four this year, ran from October 11th through October 18th. These events are a part of an active and robust business…
CU*Answers announced that $73M Columbus United Federal Credit Union (Columbus, Nebraska) recently signed a contract to change its existing core data processing platform to the CU*Answers CU*BASE® system, the CUSO’s flagship solution. Over 7,800 Columbus United FCU members will be converted in September 2021. Columbus United FCU CEO Brian Christensen said: “Columbus United is excited…
In late February, CU*Answers, Inc., the Grand Rapids, Michigan-based cooperative CUSO, and MY CU Services, the payment and technology CUSO of Vizo Financial, launched their sales partnership to the marketplace, and in seven short months they have secured core data processing contracts from 40 credit unions. These credit unions will be converting to the CU*Answers…
CU*Answers, a Michigan-based credit union service organization, has joined the CU Evolution Solutions Network. The partnership is designed to make it easier for small credit unions to evolve their core data processing capabilities for the digital, self-service era. CU*Answers will begin offering credit union-specific solutions to CU Evolution’s clients immediately. According to CU Evolution CEO…
West Michigan-based cooperative CUSO CU*Answers is pleased to announce that the Client Services and Education Team has added another client services representative to the team and filled an open receptionist/administrative assistant position. The newest client services representative, Brendan Lindsey, joins the team with several years of customer service experience as well as some banking experience…
Total Community Credit Union has successfully launched a new website with the assistance of CU*Answers Web Services. The site is a great looking example of modern web design with large rotating banners that provide for featured promotions. It also includes areas for links to featured promotions, featured products and becoming a member. Credit union members…
CU*Answers, the 100% credit union-owned cooperative based in Grand Rapids, Michigan, recently kicked off its data collection exercise that would eventually lead to it 2021 Pricing Guide. The guide is published for all customer-owners of the CUSO as a supplement to the CU*Answers online store. This year’s guide will be the 22nd year of the…