Xtend Data Analytics is hosting a webinar focused on wrap up code configuration, analysis, and usage on December 15th at 2:00PM ET. Wrap up codes are a tool in the CU*BASE core processing platform that are used at the end of a phone call to summarize what the interaction was about.

During the webinar, Xtend will discuss how the toolset exists in the core processing platform today, and three services that Xtend has built around this toolset that configure and analyze wrap up code data. In honor of this month focused on wrap up code education, Xtend is giving away a free Call Center Scorecard to every client that purchases and completes a Wrap Up Code Consultation with Xtend Data Analytics.

Interested clients can register for the webinar and learn more the services that will be discussed at https://www.xtendcu.com/event/wrap-up-codes-webinar.