As part of its ongoing desire to understand the needs of clients and the members they serve, CUSO eDOC Innovations conducts user surveys to measure usability and software effectiveness. During the last few months, eDOC sent out a survey called “eDOCSignature User Experience” and gained valuable real market insights from respondents. For their participation, a…
West Michigan based CUSO, CU*Answers, announced a new offering from its Asterisk Intelligence Team. The Online Credit Card Scorecard allows a credit union with online credit cards to quickly grasp what activity is happening in their portfolio. The scorecard will show everything from interest and interchange income to increased member engagement and retention. There are…
CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, is preparing for the newest update to the CU*BASE data processing platform by holding a release review webinar. The release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions on October 3rd and to Self-Processors on October 6th. The Client…
CU*Answers, a 100% credit union owned CUSO, headquartered in Grand Rapids, Michigan, was an event sponsor at the 2021 Paul Bunyan Chapter Annual Golf Outing that took place at Crystal Mountain Resort on Tuesday, August 17. CU*Answers also registered a full team to help support the chapter. Credit union chapters play a strategic role in…
CU*Answers, the 100% credit union owned cooperative based in Grand Rapids, Michigan, is preparing for the newest update to the CU*BASE data processing platform. The release of CU*BASE GOLD will be deployed to Online and Site-Four credit unions on October 3rd and to Self-Processors on October 6th. As with any release to the CU*BASE data…
CU*Answers, the 100% credit union-owned data processing CUSO, announced its next free Learning Café session for Tuesday, September 28th from 3:00 PM ET – 4:00 PM ET. Account Executives with the Client Services and Education team, will cover a review and configuration of the A2A product. Account to Account (A2A) transfers allow for transfers between…
CU*Answers is excited to announce the addition of the newest member to its Management Team. As of October 4, 2021, Brandon Shaw has been promoted to Team Lead of Organizational Resource Development. As a member of the Organizational Resource Development team for the past three years, he consistently demonstrated his leadership skills and ability to…
CU*Answers Organizational Resource Development (ORD) has joined with network partner Site-Four to research and provide new benefit plan offerings to the latter organization’s employee base. Effective September 2021, the new program has been successfully implemented. Defining needs, researching options, and executing upon benefit solutions can be a challenging undertaking for organizations. Furthermore, the employee size…
CU*Answers, the 100% credit union-owned data processing CUSO, attended the Metro West Chapter Golf Outing in Northville, MI on August 19, 2021. Over one hundred golfers were able to enjoy some Iced Towels, which were sponsored by CU*Answers (and a huge hit!!) after a round of golf, which was extremely refreshing considering the 90 degrees…
CU*Answers sponsored the 9th hole at the U.P. Annual Golf Outing in Gladstone, MI. Like most Golf Outings, this one raises money for a great cause: Honor Flight Network, which is a non-profit organization created solely to honor America’s veterans for all their sacrifices. They transport our heroes to Washington, D.C. so they can visit…