CU*Answers, the core processing cooperative based in Grand Rapids, Michigan firmly advocates the seven cooperative principles. The CUSO stated that thru the integration of an online ballot program in its It’s Me 247 Online Banking it makes one of those important principles, Democratic Member Control, easily attainable for its credit union clients. CU*Answers EVP of…
CU*Answers, the 100% credit union owned, cooperative data processing CUSO located in Grand Rapids, MI, announced its next upgrade to its CU*BASE® core data processing software with its 13.2 release. The scheduled enhancements include major contributions from the Lender*VP team of experts laying new groundwork for Wisconsin Credit Unions. This particular upgrade includes six additional…
CU*Answers, the West Michigan-based core data processing cooperative CUSO, announced that it had recently completed converting Florida Hospital Credit Union (Alamonte Springs, FL) to its CU*BASE® processing platform. A CU*Answers spokesperson said the credit union implemented the CU*BASE SaaS processing solution, which offers a wide variety of member self- service capabilities. Several of these include…
West Michigan-based core processing cooperative CUSO, CU*Answers, reported that one of their newer clients, First Financial Credit Union, doubled the accounts assigned to them in just over a month. “The client was so impressed with our work and our model that they increased their investment with us by two fold,” exclaimed Jerry Collins the Team…
CU*Answers, the core processing cooperative CUSO, once again increased their Collections portfolio adding another client. First United Credit Union in Grandville, Michigan converted from another agency to CU*Answers after hearing about their processes through networking with the Credit Union data processor. CU*Answers offers ancillary services like bookkeeping and web services in addition to Collections and…
Core processing CUSO, CU*Answers admits that increasing collections work is normally not a good thing but when you are assisting your client’s needs it is productive news. CU*Answers handles Collections for their clients and reports that the volume of clients is increasing. At the same time last year CU*Answers was doing about 6,800 accounts a…
Why would a data processor care about Collections training? CU*Answers, the West Michigan-based cooperative CUSO, has found that training benefits both their clients and the CU*Answers staff. The clients network and learn from each other through mediums such as roundtables, onsite training, and web training, and in turn the CU*Answers staff and programmers learn how…
Core processing CUSO, CU*Answers announce that the ever-popular Collections Roundtable resumed in September after a short hiatus for the summer. CU*Answers offers this forum to their client Credit Unions to review changes and options for handling all facets of Collections. The program has become so popular CU*Answers had to create two sessions to handle the…
Finding people is part of the Collections process for any Credit Union. Knowing that, the 100% credit union-owned cooperative CUSO CU*Answers, has taken on a skip tracing firm to help their clients, no matter how small, find those that may wish not to be found or just for database updating. “CU*Answers is all about networking…
CU*SOUTH announced that Jefferson Credit Union has acquired Class A Common Stock in the CUSO. Jefferson Credit Union has assets of $67M, and serves over 8200 members in a seven-county area around Birmingham, AL. In March, 2013, Jefferson CU converted their core processing platform to CU*SOUTH’s CU*BASE software. Speaking at the Grand Opening of Jefferson…